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- **Revenue Growth**: Q3 $67.6M (+4% YoY), FY26 guidance $270.3-270.9M.
- **Profitability**: Q3 EBITDA $8.6M (13% margin), FY26 EBITDA $32.4-32.9M.
- **Acquisitions**: FluentStream/Phone.com add $45M revenue, $10M EBITDA annually.
- **AI Strategy**: Pro Plus AI features launching Q1 2026 to boost ARPU.
- **Cash Flow**: Q3 free cash flow $5.4M, $16.2M spent on share buybacks.

**【CEO Summary Section】**
- Q3 revenue reached $67.6 million, up 4% YoY, driven by business solutions growth.
- Non-GAAP net income of $7.7 million, up 68% YoY, with adjusted EBITDA at $8.6 million (13% of revenue).
- 1.233 million core users, including 513,000 business users (42% of total), with ARPU increasing 4% to $15.8.
- Launched updated AirDial with 9 new resale partners and secured a 1,000-room hotel win.
- Acquired FluentStream and Phone.com, adding $45 million revenue and $10 million EBITDA annually.

**【CFO Financial Commentary】**
- Subscription gross margin 71.5%, product gross margin -45%, total gross margin 62%.
- Operating expenses down 4% YoY, with R&D and G&A reductions offsetting sales/marketing growth.
- Q4 guidance: $71.3-71.9 million revenue, $8.4-8.9 million non-GAAP net income.
- FY26 guidance: $270.3-270.9 million revenue, $28.2-28.7 million non-GAAP net income.
- Generated $6.9 million Q3 operating cash flow and $5.4 million free cash flow.

**【Q&A Highlights】**
- EBITDA improvement driven by R&D cost management, lower tariffs, and operating leverage.
- AirDial installations delayed due to customer timing, but bookings grew 50% YoY.
- AI features for Pro Plus tier to launch Q1 2026, targeting ARPU growth.
- FluentStream and Phone.com synergies expected to enhance profitability and scale.
- No economic sensitivity concerns in SMB segment.

Ooma, Inc. (OOMA) Q3 2026 Earnings Call Transcript

Revenue

Sales and Services Revenue

Financing Services Revenue

Other Revenue

Cost of Revenue

Cost of Goods and Services

Cost of Financing Services

Other Cost

Gross Profit

Other Operating Income

Operating Expenses

Selling, General and Administrative Expenses

Selling and Marketing Expenses

General and Administrative Expenses

Research and Development Expenses

Loss on Bad Debts

Loss on Impairment of Other Assets

Loss on Disposal of Assets

Other Operating Expenses

Operating Income

Non-Operating Income (Loss)

Income (Loss) from Affiliates

Income (Loss) from Associates

Income (Loss) from Joint ventures

Gain (Loss) on Other Investment

Gain (Loss) on Change in Fair Value

Gain (Loss) on Foreign Currency Exchange

Other Non-Operating Income (Loss)

Net Interest Expense

Interest Expense

Interest Income

Pretax Income From Continuing Operations

Income Tax Expense

Current Income Tax

Deferred Income Tax

Income Tax Adjustments

Net Income from Continuing Operations

Income from Discontinued Operations

Other Items Before Net Income

Net Income

Net Income Attributable to Minority Interests

Net Income Attributable to Owners of the Company

Preferred Stock Dividends

Other Adjustments

Net Income Attributable to Common Stockholders

Other Comprehensive Income

Total Comprehensive Income

Total Comprehensive Income Attributable to Minority Interests

Total Comprehensive Income Attributable to Owners of the Company

Basic EPS

Basic EPS from Continuing Operations

Basic EPS from Discontinued Operations

Diluted EPS

Diluted EPS from Continuing Operations

Diluted EPS from Discontinued Operations

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