- **Stabilization & Growth**: Q3 revenue ($71.7M) shows stabilization with paid tickets down 3% YoY (vs. 7% Q2 decline), Eventbrite Ads up 38% YoY.
- **Profitability Boost**: 11.7% EBITDA margin driven by 20% YoY cost reduction, $6.4M net income vs. loss last year.
- **2026 Vision**: AI-powered tools for creators, consumer personalization, and global expansion to drive growth.
- **Debt Reduction**: $125M debt repurchased, targeting $75M debt by end-2025.
- **Guidance**: Q4 $71.5-74.5M revenue, 8-9% EBITDA margin; 2026 YoY growth expected in paid tickets and revenue.

**【CEO Summary Section】**
- Q3 net revenue: $71.7 million, down 8% YoY, with paid tickets down 3% YoY (improvement from Q2's 7% decline). Eventbrite Ads revenue grew 38% YoY.
- Adjusted EBITDA margin: 11.7%, above 7% guidance, driven by structural cost reductions.
- 2026 strategy: AI-powered tools for creators (e.g., dynamic pricing, listing optimization), consumer personalization, and global expansion.
- New paid creator acquisition up 4% YoY, creator retention improved, with 92 million average monthly users.

**【CFO Financial Commentary】**
- Q3 gross margin: 67.9% (down 60bps YoY, up 40bps QoQ due to high-margin ads growth).
- Operating expenses: $49.6 million (down 20% YoY, lowest in 4 years), with $6.4 million net income vs. $3.8 million loss last year.
- Debt reduction: $125 million convertible notes repurchased, reducing total debt to $75 million.
- Q4 guidance: $71.5-74.5 million revenue, 8-9% EBITDA margin. Full-year 2025: $290-293 million revenue, same margin.
- Expect to return to YoY paid ticket growth in early 2026.

**【Q&A Highlights】**
- **Investment Strategy**: Reallocating cost savings into growth areas like performance marketing (28% QoQ growth) and premium creator tools.
- **AI & Product Innovation**: AI for creator marketing ROI (e.g., 200%+ ROAS for ads users), personalized consumer recommendations, and global localization.
- **Regulatory Impact**: FTC lawsuit focused on secondary ticketing; Eventbrite emphasizes transparency and fairness in primary ticketing.
- **Gross Margin Momentum**: Ads-driven margin expansion expected to continue, but EBITDA margin guidance tempered by near-term revenue headwinds.

Eventbrite, Inc. (EB) Q3 2025 Earnings Call Transcript

- **Revenue Resilience**: Q2 net revenue $72.8M (14% YoY decline), with Eventbrite Ads up 50% and July ticket volume near flat YoY.
- **Margin Expansion**: Adjusted EBITDA margin 8.8% (vs. 6.2% Q1), 6th straight quarter of OpEx reductions.
- **Product Growth**: LINE UP and expanded ads drive creator ROI, app conversions up YoY, Hunted Tavern sells 150K+ tickets.
- **Balance Sheet Strength**: $60M term loan, $125M convertible note buybacks, full year EBITDA margin raised to 7%.
- **Growth Path**: Expect monthly YoY ticket growth by year-end, targeting 7% Q3 EBITDA margin and $290-296M full year revenue.

**【Management Opening Remarks】**
- Eventbrite reported Q2 2025 net revenue of $72.8 million, at the high end of guidance, with adjusted EBITDA margin of 8.8%.
- Key metrics include 14% YoY revenue decline (due to eliminated organizer fees) and 50% growth in Eventbrite Ads revenue.
- Press release and investor presentation available with GAAP/non-GAAP reconciliations.

**【CEO Summary Section】**
- **Core Ticketing Recovery**: Q2 saw sequential improvement in paid creators (-1%), paid events (-2%), and paid ticket volume (-7%), with July trends near flat YoY.
- **Product Innovations**: Launch of LINE UP for music organizers and expanded Eventbrite Ads to U.K., Canada, and Australia (19x ROI for Rum & Music Events).
- **App Engagement**: Relaunched app home feed drives conversions, with Hunted Tavern selling 150,000+ tickets across 380 cities.
- **Financial Discipline**: 260bp margin expansion vs. Q1, $60M term loan to strengthen balance sheet.

**【CFO Financial Commentary】**
- **Revenue Breakdown**: $72.8M net revenue (14% YoY decline), $49.1M gross profit (67.5% margin), $55.4M OpEx (-16% YoY).
- **Cost Efficiency**: 6th consecutive quarter of OpEx reductions, 51% drop in stock-based comp ($15.3M → $7.5M).
- **Balance Sheet**: $538.5M cash, $60M term loan for debt management, $125M convertible note repurchases below par.
- **Outlook**: Q3 revenue $70-73M, full year $290-296M (down from prior $300-310M), adjusted EBITDA margin 7%.

**【Q&A Highlights】**
- **July Momentum**: Near-flat YoY growth in paid creators and 1% decline in ticket volume, driven by targeted marketing and sales focus on large creators.
- **Mix Issue**: Smaller creators returning faster than expected, but addressing with ads upselling and product tools to boost ticket volumes.
- **Competitive Position**: #2 live experience platform, 40% ticket volume via consumer discovery, secular tailwinds in live events.


Eventbrite (EB)-7 Aug 25-2025 Q2 Earnings call transcript

- **Revenue resilience**: $73.8M Q1 revenue (high end of guidance), 7.7% YoY ticket volume decline (improving trend). 
- **App engagement**: 13% YoY MAU growth, app users 3x more likely to buy. 
- **Ads momentum**: 30% YoY growth, expanding ad placements and creator ROI tools. 
- **Timed Entry expansion**: 40%+ pipeline growth in session-based events. 
- **Cost discipline**: OpEx down 14% YoY, SBC at $10M runrate.

**【CEO Opening Remarks】**
- Q1 2025 revenue: $73.8M (high end of guidance), Adjusted EBITDA: $4.6M (6% margin). 
- Paid ticket volume down 7.7% YoY (improving from 10% in Q4 and 14% in Q3). 
- Key initiatives: App redesign (MAU up 13%), Timed Entry solution (30%+ growth), Eventbrite Ads (30% YoY growth). 
- Liquidity: $550M cash, $240M available liquidity. 
- Executive updates: Julia Taylor and Vivek Sagi departing; Lisa Gorman promoted to GC.

**【CFO Financial Review】**
- Q1 OpEx: $59M (-14% YoY), lowest since 2022. 
- Gross margin: 67% (vs 71% YoY), impacted by organizer fee elimination. 
- SBC: $10M (-27% YoY). 
- Full year outlook reaffirmed: $295-310M net revenue, mid-single-digit EBITDA margin. 
- Q2 guidance: $70-73M revenue, 3-4% EBITDA margin (impacted by Easter timing, event shifts). 

**【Q&A Key Takeaways】**
1. **App Strategy**: App users 3x more likely to buy tickets than web users. Focus on discoverability, personalization, and social sharing. 
2. **Ads Growth**: 30% YoY driven by native marketplace integration and creator ROI. Expanding high-intent ad placements. 
3. **Timed Entry**: Early-stage with 40%+ pipeline growth; targeting hyper-frequent session-based events. 
4. **Macro Resilience**: No material impact seen; price points and event types provide relative insulation. 
5. **SBC Runrate**: Q1 level ($10M) is a good guide for 2025, with potential modest improvements.

Eventbrite (EB)-8 May 25-2025 Q1 Earnings call transcript

- **Revenue resilience**: Q4 revenue of $76.5M (down 13% YoY) reflects transition from organizer fees to ticketing growth, with free ticket volume up 8% YoY.
- **Ads outperform**: Eventbrite Ads grew 35% Q4 and 83% annually, with advertisers selling 4x more tickets.
- **2025 guidance**: $295-310M revenue, mid-single-digit EBITDA margin, targeting paid ticket growth in H2.
- **Key risks**: $20M organizer fee headwind and 500bps margin impact from resumed bonuses.
- **Strategic focus**: Creator retention (timed entry events, Stripe POS) and consumer engagement (app redesign, TikTok integration).

**【CEO Opening Remarks】**
- Q4 revenue reached $76.5M, within the guided range, with adjusted EBITDA of $6.5M, exceeding the 10% margin target for the year.
- Elimination of organizer fees in September led to a 25% sequential improvement in free ticket volume (up 8% YoY in Q4) and five consecutive months of improving paid ticket trends.
- Eventbrite Ads grew 35% in Q4 and 83% annually, with advertisers selling 4x more tickets than non-users.
- 2025 strategy focuses on expanding consumer reach (new app redesign, HITLIST curation), deepening creator engagement (timed entry events, Stripe POS integration), and scaling marketplace monetization.

**【CFO Financial Review】**
- Q4 GAAP net loss of $8.4M vs. $0.9M prior year, driven by $20M headwind from eliminated organizer fees and $1.2M workforce reduction costs.
- Ticketing revenue declined 10% to $70.4M, but paid ticket volume improved sequentially (down 10% YoY vs. 14% in Q3).
- Gross margin contracted to 68.2% due to mix shift away from high-margin organizer fees.
- Operating expenses decreased 15% YoY to $60M, with disciplined cost management (e.g., 31% G&A reduction).
- Full-year 2024 adjusted EBITDA of $35.1M vs. $28.7M in 2023, despite restructuring costs.
- 2025 guidance: $295-310M revenue, mid-single-digit EBITDA margin, reflecting transition year dynamics.

**【Q&A Highlights】**
- **TikTok Partnership**: Free ticket volume growth is a leading indicator for paid conversion; native ticketing integration reduced friction but still lags other social channels.
- **Margin Compression**: 2025 EBITDA margin decline driven by $20M organizer fee loss (600bps) and resumption of annual bonuses (500bps), offset by $12M workforce reduction savings.
- **Creator Re-engagement**: High-volume creators (60% of paid tickets) are prioritized with tools like Stripe POS (e.g., Detroit Auto Show sold 100K+ tickets with 1/3 in-person via Stripe).
- **Capital Allocation**: $465M cash, focused on debt maturity management (2025 maturities repaid, 2026 options under review) and share buybacks (50M remaining authorization).
- **Loyalty Strategy**: App users drive 2.5x more engagement; HITLIST curation and personalized recommendations aim to convert casual browsers into loyal repeat attendees.

Eventbrite (EB)-27 Feb 25-2024 Q4 Earnings call transcript

Eventbrite (EB)-7 Nov 24-2024 Q3 Earnings call transcript

Eventbrite (EB)-8 Aug 24-2024 Q2 Earnings call transcript

Eventbrite Inc - Ordinary Shares (EB)-2 May 24-2024 Q1 Earnings call transcript

Eventbrite Inc - Ordinary Shares (EB)-27 Feb 24-2023 Q4 Earnings call transcript

- **Revenue Growth Acceleration**: Q3 revenue up 21% YoY to $82M, with 78% non-ticketing revenue growth.
- **Take Rate Expansion**: 9.1% take rate (up 100bps YoY), with 70% from pricing, 30% from new products.
- **Marketplace Momentum**: 1.5M+ events listed, 70% YoY ad demand growth, 30% mobile user increase.
- **Profitability Targets**: 2023 EBITDA margin of 12%, >20% by end-2024 via 10% ticket volume growth and 5% non-ticketing revenue mix.
- **Cost Efficiency**: $13-14M annualized savings from team relocations, 69-70% long-term gross margin range.

**【CEO Summary Section】**
- Q3 revenue grew 21% YoY to $82 million, driven by a 78% increase in non-ticketing revenue (e.g., ads, organizer fees). 
- Take rate rose to 9.1%, up 100bps YoY, with 70% of growth from improved pricing and 30% from new revenue streams.
- Launched new pricing model for creators, generating $1.5M in Q3 revenue, with 80% of advertisers choosing cost-per-click options.
- Consumer engagement metrics: 32M attendees, 388M year-to-date sessions, and 5x increase in event shares post-UI update.
- Shift to 2-sided marketplace with 1.5M+ events listed, 70%+ YoY growth in ad demand, and 30% YoY increase in mobile users.

**【CFO Financial Commentary】**
- Gross margin improved to 69% (excl. restructuring), up 300bps YoY, with adjusted EBITDA margin of 8% (12% YTD).
- Q4 revenue outlook: $86-90M (23% YoY growth at midpoint), with 2023 full-year guidance of $324-328M (24% YoY growth).
- 2024 target: >20% adjusted EBITDA margin, driven by:
  1. Double-digit ticket volume growth
  2. 5%+ non-ticketing revenue mix (currently 5%)
  3. Relocation savings ($13-14M annualized)
  4. 69-70% long-term gross margin range

**【Q&A Highlights】**
- 2024 growth drivers: 
  - 10%+ ticket volume growth
  - 5-10% take rate expansion
  - 30%+ non-ticketing revenue growth
- 20%+ EBITDA margin path: 
  - 60%+ gross margin on non-ticketing revenue
  - 20%+ ticket volume CAGR
  - 20%+ operating leverage from lower-cost teams in India/Spain
- Creator growth: 10% YoY paid creators, 3 events/creator avg, with focus on improving event fill rates through ad tools

Actual							-1.71	-0.44	-0.21	-0.22	-0.91	-0.22	-0.18	-0.18	-0.19	-0.2	-0.21	0.04	-0.13	-0.03	-0.1	-0.01	-0.05	0.01	-0.04	-0.09	-0.07	-0.02	0.06
Forecast							-0.2467	-0.4983	-0.4033	-0.356	-0.39	-0.325	-0.185	-0.138	-0.234	-0.13	-0.1567	-0.15	-0.1356	-0.125	-0.1	-0.0407	-0.0362	-0.0468	-0.13	-0.051	-0.0902	-0.085	-0.0375
Surprise	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%	-593.15%	+11.70%	+47.93%	+38.20%	-133.33%	+32.31%	+2.70%	-30.43%	+18.80%	-53.85%	-34.01%	+126.67%	+4.13%	+76.00%	0.00%	+75.43%	-38.12%	+121.37%	+69.23%	-76.47%	+22.39%	+76.47%	+260.00%

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EB Q3 2025 Earnings

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