What is Sprinklr's gross profit margin?

What were the key takeaways from Sprinklr's earnings call?

What guidance did Sprinklr's management provide for the next earnings period?

What is Sprinklr's latest dividend and current dividend yield?

What factors drove the changes in Sprinklr's revenue and profit?

What is the revenue and EPS growth rate for Sprinklr year over year?

What does Sprinklr do and what are its main business segments?

What is the market's earnings forecast for Sprinklr next quarter?

- **Revenue growth**: Q3 total revenue $219.1M (+9% YoY), subscription $190.3M (+5% YoY). 
- **Customer engagement**: Project Bear Hug drives 9% YoY growth in top 700 customers, 113% NDE. 
- **Financial strength**: $480M cash, $15.5M Q3 free cash flow, 15% operating margin. 
- **AI leadership**: 300+ AI engineers, 35% case deflection for Latin American bank, 5,000-agent rollout for streaming giant. 
- **Future focus**: FY '26 transitional year; FY '27 guidance to include margin expansion and services transformation.

**【CEO Summary Section】**
- Total revenue of $219.1 million, up 9% YoY, with subscription revenue at $190.3 million (5% YoY growth). 
- Launched Project Bear Hug to deepen engagement with top 700 customers (80% of revenue), showing early success in improving renewal rates and cross-selling. 
- Highlighted customer wins: Latin American bank saw 35% case deflection and 500% agent productivity boost; streaming giant expanded to 210 countries with 5,000 agents. 
- Emphasized AI-native platform's ability to unify first-party data across channels for hyper-personalized customer experiences. 
- FY '26 seen as transitional year with focus on operational efficiency, leadership team stabilization, and foundational changes for long-term growth.

**【CFO Financial Commentary】**
- Non-GAAP operating income of $33.5 million (15% margin), up from $29 million in Q2. 
- Subscription gross margin 77%, services gross margin 5% (total 67%). 
- Q4 guidance: $216.5-217.5M revenue (7% YoY), $191-192M subscription (5% YoY). 
- Full year FY '26: $853-854M total revenue (7% YoY), $137.5-138.5M non-GAAP operating income. 
- Free cash flow $15.5M Q3, $126M YTD; balance sheet remains strong with $480M cash. 
- Billings expected $320M Q4, up 7% YoY. 
- Investing in AI talent, services delivery, and R&D to drive future growth. 

**【Q&A Key Highlights】**
- **Sustainability of growth**: CEO Rory Read sees 3-4 quarters of execution needed to confirm momentum, with Q3 NAR and renewal predictability improving. 
- **Bear Hug impact**: $1M+ customers showed 9% YoY growth and 113% NDE, with 400+ customer meetings/month. 
- **Leadership stability**: All major leadership changes complete; CFO Anthony Coletta cites 18+ years of transformation experience at SAP. 
- **AI investment**: 300+ AI engineers, with focus on context-aware solutions for agent augmentation and deflection. 
- **Services transformation**: Implementing new project management tools, partner-driven wins (NTT Data, Accenture), and Sprinklr-powered support. 
- **FY '27 outlook**: Guidance to be provided in Q4 call, with focus on margin expansion and free cash flow generation.

CXM

CXM fundamentals

You can ask Aime