- **Revenue Growth & Guidance**: Q3 revenue up 9% YoY to $31.1M, full-year guidance raised to $117M-$119M. GAAP EPS improved to $0.04, adjusted EBITDA up 13%.
- **Strategic Acquisitions**: Medsphere ($16.5M) expands inpatient EHR/RCS, Map App enhances benchmarking. Credit facility reduced to $4.9M, with plans to repay fully.
- **AI Breakthrough**: Agentic AI handles 70% patient calls end-to-end, 80% scheduling success. Cross-selling to 100+ Medsphere hospitals and scaling across care continuum.
- **Financial Health**: 9M cash flow of $19.9M, GAAP net income $3.1M. Non-GAAP adjusted net income $4.4M ($0.10/share).

**【CEO Summary Section】**
- **Revenue Growth & Guidance Update**: Q3 revenue of $31.1M (+9% YoY), raising full-year guidance to $117M-$119M from $111M-$114M. GAAP EPS improved to $0.04 (vs. -$0.04 last year), with adjusted EBITDA up 13% to $7.7M.
- **Strategic Acquisitions**: Acquired Medsphere ($16.5M) for inpatient EHR and RCM capabilities, and Map App (HFMA's benchmarking tool) to enhance AI-driven analytics. Medsphere's integration focuses on cross-selling AI and RCM solutions, while Map App provides data-driven client engagement.
- **AI Innovation**: Launched Agentic AI front desk solution, handling 70% of patient calls end-to-end in pilot, with 80% success rate in appointment scheduling. Solution integrates with EHR and practice management platforms, offering multilingual support and 24/7 operation.

**【CFO Financial Commentary】**
- **Cash Flow & Profitability**: 9M cash flow from operations of $19.9M (vs. $15.4M last year), with Q3 GAAP net income of $3.1M. Non-GAAP adjusted net income of $4.4M ($0.10/share). Full-year adjusted EBITDA guidance reaffirmed at $26M-$28M.
- **Debt Management**: Post-Medsphere acquisition, reduced credit facility balance from $8.25M to $4.9M, with plans to fully repay within months. Maintained $10M credit line for flexibility.
- **Revenue Breakdown**: Q3 included $3.4M from Medsphere, $0.9M from CareCloud Wellness. 9M total revenue of $86.1M (+4.2% YoY).

**【Q&A Highlights】**
- **Go-to-Market Strategy**: Prioritizes cross-selling AI and RCM solutions to Medsphere's 100+ hospitals, targeting critical access hospitals (1,400+ underserved facilities). Map App used to benchmark performance and upsell solutions.
- **AI Market Positioning**: Agentic AI's 70% call handling rate (excluding transfers) and domain-specific compliance differentiate it from generic voice AI platforms. Plans to scale deployment across ambulatory and hospital settings.
- **M&A Trends**: Sellers recognize AI-driven valuation pressure, enabling accretive acquisitions at 1x or below revenue. Focus on non-dilutive, cash-flow positive deals with <30% operating margin targets.


CareCloud, Inc. (CCLD) Q3 2025 Earnings Call Transcript

Revenue

Sales and Services Revenue

Financing Services Revenue

Other Revenue

Cost of Revenue

Cost of Goods and Services

Cost of Financing Services

Other Cost

Gross Profit

Other Operating Income

Operating Expenses

Selling, General and Administrative Expenses

Selling and Marketing Expenses

General and Administrative Expenses

Research and Development Expenses

Loss on Bad Debts

Loss on Impairment of Other Assets

Loss on Disposal of Assets

Other Operating Expenses

Operating Income

Non-Operating Income (Loss)

Income (Loss) from Affiliates

Income (Loss) from Associates

Income (Loss) from Joint ventures

Gain (Loss) on Other Investment

Gain (Loss) on Change in Fair Value

Gain (Loss) on Foreign Currency Exchange

Other Non-Operating Income (Loss)

Net Interest Expense

Interest Expense

Interest Income

Pretax Income From Continuing Operations

Income Tax Expense

Current Income Tax

Deferred Income Tax

Income Tax Adjustments

Net Income from Continuing Operations

Income from Discontinued Operations

Other Items Before Net Income

Net Income

Net Income Attributable to Minority Interests

Net Income Attributable to Owners of the Company

Preferred Stock Dividends

Other Adjustments

Net Income Attributable to Common Stockholders

Other Comprehensive Income

Total Comprehensive Income

Total Comprehensive Income Attributable to Minority Interests

Total Comprehensive Income Attributable to Owners of the Company

Basic EPS

Basic EPS from Continuing Operations

Basic EPS from Discontinued Operations

Diluted EPS

Diluted EPS from Continuing Operations

Diluted EPS from Discontinued Operations

CCLDP(Delisted)

CCLDP fundamentals

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