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- **HawkSearch Dominance**: 60% of revenue, 114% NRR, and #1 B2B search ranking by Gartner. 
- **Growth Momentum**: $600k ARR added Q3, 30+ licenses sold to existing customers, and 20+ new customers. 
- **AI Innovation**: MCP enables AI-human collaboration in search, driving 3x ARR expansion per customer. 
- **Financial Health**: $2.1M cash, $348k debt, and subscription gross margin of 70%. 
- **Marketing Investment**: $500k/quarter ad spend (double prior level), with 100%+ lead growth YoY.

**【CEO Summary Section】**
- Signed $1.7 million in contracts, adding $600,000 ARR, with 60% of revenue from core products (HawkSearch). 
- Net Revenue Retention (NRR) for HawkSearch is 114%, with customers expanding purchases (e.g., $25k initial ARR → $75k with AI features). 
- Gartner ranked HawkSearch #1 in B2B search, and new customers include Fortune 100 tech companies and major distributors. 
- Introduced Model Context Protocol (MCP), enabling AI-driven search management alongside human teams, and multisite management for franchises. 
- Sales cycle reduced to 112 days, with 3 contracts signed in under 60 days. 
- Marketing budget doubled to $500k/quarter, generating 100%+ qualified leads YoY. 

**【CFO Financial Commentary】**
- Q3 2025 total revenue: $3.8 million (down 3% YoY). 
- Subscription revenue: $3.1 million (+3% YoY), 81% of total. 
- Services revenue: $700k (-22% YoY), 19% of total. 
- Gross profit: $2.5 million (66% margin), subscription gross margin 70%. 
- Operating expenses: $3.2 million (+3% YoY). 
- Net loss: $800k (-167% YoY). 
- Adjusted EBITDA: -$330k (vs. +$3k YoY). 
- Cash: $2.1 million; debt: $348k (3.4% interest). 

**【Q&A Key Highlights】**
- **Customer Acquisition**: 60% of sales to existing customers, driven by product value and 114% NRR. 
- **Pipeline**: $2 million ARR booked YTD, with 20+ new customers and 30+ licenses sold. 
- **Marketing Spend**: $500k/quarter (vs. $250k prior), with $2M capital raise to sustain growth. 
- **Competitors**: Rivals offer free professional services to compensate for product gaps, but this is unsustainable. 
- **Services Revenue**: $700k/quarter (50% margin), stable as partners handle implementation. 
- **Customer Concentration**: No single customer >5% of revenue; top partners include HP and Consolidated Electrical Distributors.

Bridgeline Digital (BLIN)-14 Aug 25-2025 Q3 Earnings call transcript

Revenue

Sales and Services Revenue

Financing Services Revenue

Other Revenue

Cost of Revenue

Cost of Goods and Services

Cost of Financing Services

Other Cost

Gross Profit

Other Operating Income

Operating Expenses

Selling, General and Administrative Expenses

Selling and Marketing Expenses

General and Administrative Expenses

Research and Development Expenses

Loss on Bad Debts

Loss on Impairment of Other Assets

Loss on Disposal of Assets

Other Operating Expenses

Operating Income

Non-Operating Income (Loss)

Income (Loss) from Affiliates

Income (Loss) from Associates

Income (Loss) from Joint ventures

Gain (Loss) on Other Investment

Gain (Loss) on Change in Fair Value

Gain (Loss) on Foreign Currency Exchange

Other Non-Operating Income (Loss)

Net Interest Expense

Interest Expense

Interest Income

Pretax Income From Continuing Operations

Income Tax Expense

Current Income Tax

Deferred Income Tax

Income Tax Adjustments

Net Income from Continuing Operations

Income from Discontinued Operations

Other Items Before Net Income

Net Income

Net Income Attributable to Minority Interests

Net Income Attributable to Owners of the Company

Preferred Stock Dividends

Other Adjustments

Net Income Attributable to Common Stockholders

Other Comprehensive Income

Total Comprehensive Income

Total Comprehensive Income Attributable to Minority Interests

Total Comprehensive Income Attributable to Owners of the Company

Basic EPS

Basic EPS from Continuing Operations

Basic EPS from Discontinued Operations

Diluted EPS

Diluted EPS from Continuing Operations

Diluted EPS from Discontinued Operations

BLIN

BLIN fundamentals

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