What is the revenue and EPS growth rate for Urgent.ly year over year?

What does Urgent.ly do and what are its main business segments?

Did Urgent.ly beat or miss consensus estimates last quarter?

What factors drove the changes in Urgent.ly's revenue and profit?

What is Urgent.ly's latest dividend and current dividend yield?

What guidance did Urgent.ly's management provide for the next earnings period?

What were the key takeaways from Urgent.ly’s earnings call?

What is the market's earnings forecast for Urgent.ly next quarter?

- **Revenue Stability**: $32.9 million Q3 revenue, in line with expectations, despite 9% YoY decline due to customer exit.
- **Margin Improvement**: Gross margin up to 25%, non-GAAP operating income achieved, signaling profitability拐点.
- **Strategic Wins**: New Sony Honda Mobility partnership and insurance pilot programs, with strong customer satisfaction scores.
- **Financial Health**: $4 million cash, $61 million debt, and Q4 guidance for breakeven non-GAAP operating loss.
- **Economic Resilience**: Anticyclical business model expected to thrive in economic downturns, with renewed focus on growth and balance sheet management.

**【CEO Summary Section】**
- Q3 revenue of $32.9 million, in line with expectations, with gross margin improving to 25% (up from 21% YoY). Achieved non-GAAP operating income, a key milestone.
- Secured new contracts, including partnership with Sony Honda Mobility for AFEELA vehicles, and expanded insurance market presence with pilot programs.
- Customer satisfaction scores at 4.6/5, with focus on renewals and balance sheet recapitalization to meet NASDAQ listing requirements.

**【CFO Financial Commentary】**
- Revenue down 9% YoY due to customer termination, offset by new contracts. Gross profit increased by $346k, driven by cost optimizations.
- Operating expenses reduced by 28% ($3.8 million), with significant cuts in R&D (42%), sales/marketing (53%), and G&A (26%).
- Q4 outlook: $30-33 million revenue, non-GAAP loss under $500k, with $4 million cash balance and $61 million debt.

**【Q&A Highlights】**
- CEO: Anticipates stronger performance in a weak economy, with more breakdowns boosting incident volume. Renewals strong, targeting 25-30% gross margin over time.
- CFO: Focus on disciplined execution, operational efficiency, and new customer wins to drive growth and profitability.

Urgent.ly Inc. (ULY) Q3 2025 Earnings Call Transcript

- **Revenue Stability**: $31.7M Q2 revenue met guidance, with sequential growth post-Otonomo integration.
- **Profitability Progress**: Non-GAAP operating loss reduced to $199K, targeting Q3 breakeven. Gross margin improved to 25%.
- **AI-Driven Growth**: SPARK AI tool reduced wait times by 20 minutes in Miami, with EV manufacturer and mid-tier insurer contracts in pipeline.
- **Customer Satisfaction**: Record 4.7/5 satisfaction score, driven by AI optimizations and operational efficiency.
- **Operational Efficiency**: 36% YoY operating expense reduction, with $1.2M capitalized platform enhancements.


**【Management Opening Remarks】**
- Urgently Inc. announced Michael Port's departure as CFO, with Matt Booth assuming Principal Financial Officer duties. The company emphasized its focus on profitable growth, operational efficiency, and capital structure improvement.
- The call highlighted the separation of the Otonomo business and the completion of non-comparable quarters, setting a foundation for more predictable financial performance.

**【CEO Commentary】**
- **Revenue Performance**: Q2 2025 revenue of $31.7 million was in line with guidance, marking the eighth consecutive quarter of meeting revenue targets. Sequential growth was achieved post-Otonomo integration.
- **Gross Margin Improvement**: 25% gross margin (vs. 21.2% YoY), driven by AI/ML optimizations and service provider cost management. The company aims to maintain 25%-30% long-term gross margin.
- **Operating Efficiency**: Non-GAAP operating loss of $199,000 (vs. $6.2M YoY), with plans to achieve breakeven in Q3. GAAP operating loss improved 74% to $2.2M.
- **Customer Renewals**: Secured 40% of 2025 renewals, including a 2-year rideshare contract and negotiations with a third partner. Renewals account for ~40% of current revenue.
- **Insurance Market Expansion**: Launched SPARK AI tool to optimize roadside assistance for mid-tier insurers. Signed a new EV manufacturer contract and is in talks with 2 additional insurers.
- **AI Innovations**: SPARK reduced Miami Beach wait times by 20 minutes, with rollouts in major cities. Customer satisfaction score reached 4.7/5, a record high.

**【CFO Financial Commentary】**
- **Revenue Decline**: $31.7M revenue (-8% YoY) due to Otonomo termination and reduced dispatch volume, partially offset by new contracts.
- **Expense Management**: Operating expenses decreased 36% YoY to $10.1M, driven by R&D (-56%), sales/marketing (-57%), and G&A (-23%) reductions.
- **Balance Sheet**: $4.8M cash, $55.3M debt, and 1.3M shares outstanding. Capitalized $1.2M in platform enhancements, with $1.5M planned for Q3.
- **Outlook**: Q3 2025 revenue guidance of $31M-$34M, targeting non-GAAP breakeven. ATM program established for potential share sales.

**【Q&A Highlights】**
- **Revenue Timing**: New insurance contracts to contribute from Q3-end/Q4, with potential to offset seasonal Q4 decline.
- **OpEx Trends**: Otonomo-related costs largely lapped, with minimal ongoing expenses. Non-GAAP breakeven expected in Q3.
- **Sales Cycle**: Insurance sales vary by company size, with simulations and AI demos accelerating decision-making. No significant delays expected.
- **Nonrecurring Costs**: Otonomo-related costs concluded; future restructuring costs minimal and transaction-dependent.


Urgent.ly Inc. (ULY) Q2 2025 Earnings Call Transcript

- **Gross margin milestone**: 25.5% Q1 2025 gross margin hits mid-term target, up 560bps vs. 2023. 
- **Operational turnaround**: Non-GAAP operating breakeven in March 2025, down 93% YoY in Q1 loss. 
- **New market opportunity**: Mid-market insurance providers shifting to dual-source model, with ULY targeting 15-20% call share. 
- **Cost discipline**: Operating expenses reduced 41% YoY, with 50% headcount reduction over 12 months. 
- **Growth catalysts**: Q3 sequential revenue growth, $20M asset-based credit facility for working capital.

**【CEO Key Highlights】**
- Q1 2025 revenue of $31.3M, 7th consecutive quarter meeting guidance, with record 25.5% gross margin (vs. 23% YoY). 
- Achieved non-GAAP operating breakeven in March 2025, with Q1 non-GAAP operating loss of $0.4M (vs. $1M guidance). 
- Renewal with largest global fleet partner and expansion of VIP programs driving customer satisfaction scores of 4.6/5. 
- Targeting sequential revenue growth starting Q3 2025 via new contracts and reduced non-comparable quarters. 
- Hiring VP of Sales to pursue mid-market insurance providers under Champion-Challenger model. 

**【CFO Financial Breakdown】**
- GAAP revenue down 22% YoY ($31.3M vs. $39.8M) due to Otonomo divestiture and customer non-renewal, partially offset by new contracts. 
- Operating expenses reduced 41% YoY to $10.4M: 
  - R&D: $2M (-54% YoY) 
  - Sales/Marketing: $0.7M (-65% YoY) 
  - G&A: $4.4M (-27% YoY) 
- Non-GAAP operating loss of $0.4M (vs. $5.1M YoY), with $6.4M cash and $56.7M debt as of Q1. 
- Q2 2025 guidance: $30-33M revenue, non-GAAP loss < $0.5M. 

**【Q&A Key Takeaways】**
- New OEM partner: Rental fleet renewal driving expansion, with technology to optimize aging fleets. 
- Insurance market: Mid-market providers likely to adopt dual-source model, with ULY targeting 15-20% share of calls. 
- OpEx trajectory: Flat to slightly down in 2025, with potential incremental costs for first-call handling. 
- Cash flow: Normalized working capital, with $3M debt repayment reducing accrued expenses. 
- Growth outlook: Modest sequential growth starting Q3, with larger wins needed for acceleration.

Urgent.ly Inc. (ULY) Q1 2025 Earnings Call Transcript

- **Revenue Resilience**: Q4 $32M revenue, 57% gross profit growth driven by renewals with global automotive OEMs and fleet partners. 
- **Cost Efficiency**: 29% expense reduction, targeting non-GAAP breakeven by mid-2025. 
- **Tech Innovation**: AI pricing, expanded market reach (Canada), and 4.5/5 customer service score. 
- **Financial Health**: 62% YoY operating loss improvement, $20M credit facility for growth. 
- **Q1 '25 Outlook**: $30M-$33M revenue, < $1M non-GAAP loss, with new customer ramp offsetting contract loss.

**【CEO Summary Section】**
- **Revenue Stability & Renewals**: Delivered $32M Q4 revenue, in line with guidance, with 57% improvement in gross profit (from $20.1M in '22 to $31.6M in '24). Renewed nearly half of run-rate revenue, including key contracts with global automotive OEMs and fleet management companies.
- **Operational Efficiency**: Reduced non-GAAP operating expenses by 29% (from $68.8M to $48.8M) and improved non-GAAP operating loss by 65% (from $48.6M to $17.2M). Targeting non-GAAP breakeven by mid-2025.
- **Technology Investments**: Enhanced platform with AI-driven dynamic pricing, improved service provider matching, and expanded customer support in new markets (e.g., Canada). Recognized with Auto Tech Breakthrough Award for Transportation Tech of the Year.

**【CFO Financial Commentary】**
- **Q4 Financials**: Revenue $32M (-29% YoY due to customer non-renewal), gross profit $7.1M (22% margin). Non-GAAP operating loss $3M (62% YoY improvement). Full-year revenue $142.9M (-23% YoY), gross profit $31.6M (22% margin vs. 21% in '23).
- **Expense Management**: Total employees reduced by 48% (from 349 to 182), customer support reps down 53% (from 404 to 189). Non-GAAP operating expenses $48.8M (-17% YoY). Capitalized $5.9M in software enhancements.
- **Liquidity & Capital Structure**: Secured $20M credit facility with MidCap Financial and extended Highbridge Capital agreement. Targeting $30M-$33M Q1 '25 revenue and < $1M non-GAAP operating loss.

**【Q&A Highlights】**
- **Pricing Trends**: Renewals maintained pricing with CPI escalators; new VIP programs priced 5-10% higher. 
- **Customer Expansion**: New customer launch in Q4 '24 ramping through Q1 '25, offsetting a larger contract loss. 
- **Service Quality**: Nearshore call center transition completed 18 months ago with no impact on 4.5/5 customer service score. 
- **Breakeven Path**: $13.5M shares outstanding (pre-reverse split). Targeting mid-2025 breakeven with $20M credit facility supporting growth.


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