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Zenvia Reports Q2 2025 Earnings: Revenue Up 24% to R$285.7m, Net Loss Widens to R$42.0m
ByAinvest
Tuesday, Sep 16, 2025 9:00 am ET1min read
Zenvia's Q2 2025 earnings show a 24% increase in revenue to R$285.7m, but a widened net loss of R$42.0m and a loss per share of R$0.80, further deteriorating from R$0.33 in Q2 2024. The company's shares are down 25% from last week, and the software industry is forecast to grow 14% in the US over the next 3 years.
Zenvia Inc. (ZENV) reported its Q2 2025 earnings on September 11, 2025, showing a 24% increase in revenue to BRL285.7 million, driven primarily by growth in its CPaaS and Zenvia Customer Cloud segments. However, the company also reported a widened net loss of BRL42.0 million and a loss per share of BRL0.80, further deteriorating from BRL0.33 in Q2 2024. The company's shares have declined by 25% from last week, reflecting investor concerns over the financial performance.Revenue growth in Q2 2025 was driven by a 24% increase in revenue, with CPaaS and Zenvia Customer Cloud accounting for a significant portion of this growth. The company's CPaaS segment saw a 33% increase in revenue, while Zenvia Customer Cloud revenue grew by 23% in the first half of 2025 compared to the same period last year. The SaaS gross profit increased by 5% year-over-year to BRL45 million, with a gross margin up by 1 percentage point to 55%.
Despite the revenue growth, Zenvia faced challenges in its CPaaS segment, where gross profit and margin fell due to strong volumes from clients with lower margins and increased carrier costs. The company also reported a decrease in G&A expenses by BRL9 million or 27% year-over-year, bringing the G&A to revenues ratio down to 9%. Normalized EBITDA was BRL11 million for the quarter, below expectations.
Zenvia's shares have declined by 25% from last week, reflecting investor concerns over the company's financial performance. The software industry is forecast to grow 14% in the US over the next three years, providing a backdrop for the company's long-term growth prospects.
For the complete transcript of the earnings call, please refer to the full earnings call transcript.
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