Woolworths is expanding its Scan&Go trolley to 25 additional stores across NSW, VIC, and QLD after a successful trial period. The trolley enhances the shopping experience by allowing customers to scan and bag items while tracking their spending in real-time. Over 70% of users are repeat customers, with young families particularly benefiting from the ability to track their budget in real-time.
Woolworths, the Australian supermarket giant, is continuing to enhance its digital shopping experience by expanding its Scan&Go trolley to 25 additional stores across New South Wales (NSW), Victoria (VIC), and Queensland (QLD). The expansion follows a successful trial period, where the digital shopping solution was initially launched in ten NSW stores last August [1].
The Scan&Go trolley offers customers a seamless and convenient shopping experience by allowing them to scan and bag items while tracking their spending in real-time. This innovation eliminates the need for customers to use their own mobile devices, making the shopping process more efficient and user-friendly [2].
Rob McCartney, Managing Director for Woolworths360, highlighted the positive feedback from customers, stating that over 70% of Scan&Go Trolley users are repeat customers. Young families, in particular, have expressed appreciation for the real-time budget tracking feature, which helps them manage their spending more effectively [1].
The expansion of the Scan&Go trolley is part of Woolworths' broader strategy to offer multiple shopping options to its customers. This includes traditional in-store shopping, self-service, pick-up, and online delivery options. By providing these diverse choices, Woolworths aims to cater to a wide range of customer preferences [2].
The new stores offering the Scan&Go trolley include Erina, Green Hills, Hornsby, and others in NSW, Chirnside Park, Malvern, and Moonee Ponds in VIC, and Burleigh Heads, Caloundra, and Capalaba Park in QLD [1, 2].
Woolworths' ongoing investment in digital technologies underscores its commitment to improving the shopping experience for its customers. The company's net sales figure for the third quarter of the fiscal year 2025 was A$17.31bn ($11.14bn), reflecting its strong financial performance [3].
References:
[1] Woolworths Group. (2025). Woolworths Scan&Go Trolley Rolls Out to More New Stores Across NSW, VIC, and QLD. Retrieved from https://www.woolworthsgroup.com.au/au/en/our-newsroom/latest-news/2025/woolworths-scan-go-trolley-rolls-out-to-more-new-stores-across-a.html
[2] Retail Insight Network. (2025). Woolworths Scan&Go Trolley Expands to Additional Stores in Australia. Retrieved from https://www.retail-insight-network.com/news/woolworths-scango-trolley-australia/
[3] Yahoo Finance. (2025). Woolworths Rolls Out Scan&Go Trolley to Additional Stores in Australia. Retrieved from https://finance.yahoo.com/news/woolworths-rolls-scan-trolley-additional-104429885.html
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