WhatsApp removed 6.8m accounts linked to scams, working with Meta and OpenAI to disrupt a Cambodian criminal group that used ChatGPT to create scam instructions. Scammers typically contact victims via text message before moving to social media or private messaging apps, and complete transactions on payment or cryptocurrency platforms. Authorities in South East Asian countries have urged people to be wary of potential fraud and use anti-scam measures.
WhatsApp has taken significant action against scam activities on its platform, removing 6.8 million accounts linked to criminal operations. The company, owned by Meta, has been proactive in disrupting these activities and has collaborated with OpenAI to combat a specific scam center in Cambodia [1].
The new measures introduced by WhatsApp include enhanced safety features for both group and individual chats. For group chats, a safety overview feature is being implemented to alert users when they are added to a new group by someone not in their contacts list. This feature provides key information about the group and offers tips to stay safe [1].
In individual chats, WhatsApp is testing new ways to alert users before they start a conversation with someone not in their contacts. This is aimed at protecting users from scammers who might try to initiate contact via other platforms before moving to private messaging services like WhatsApp [1].
The collaboration with OpenAI has been crucial in disrupting a Cambodian criminal group that used ChatGPT to create scam instructions. These scams typically involve contacting victims via text messages before moving the conversation to social media or private messaging apps, and completing transactions on payment or cryptocurrency platforms [1].
Authorities in South East Asian countries, including Singapore, have urged users to be wary of potential fraud and to use anti-scam measures such as WhatsApp's two-step verification feature to protect their accounts from being hijacked [2].
References:
[1] https://techcrunch.com/2025/08/05/whatsapp-adds-new-features-to-protect-against-scams/
[2] https://www.bbc.co.uk/news/articles/ce35q2ly1w5o
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