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Walmart Partners with OpenAI for Employee Training, Launches AI Tools for Marketplace Sellers
ByAinvest
Friday, Sep 5, 2025 4:30 pm ET1min read
Walmart has launched new AI-powered tools for marketplace sellers, including a listing tool and smart assistant to help them list products more effectively and provide real-time support. The company has also partnered with OpenAI for AI-based training and upskilling for corporate employees, offering a customized version of the OpenAI certification.
Walmart has taken significant strides in leveraging artificial intelligence to enhance its operations and the experience of its marketplace sellers. The company has introduced new AI-powered tools designed to streamline product listings and provide real-time support, while also partnering with OpenAI to offer customized AI training for its corporate employees.The new AI-powered tools for marketplace sellers include a listing tool and a smart assistant. The listing tool aims to simplify the process of adding products to the marketplace, while the smart assistant offers real-time support to help sellers manage their listings more effectively. These tools are part of Walmart's broader strategy to enhance the efficiency and effectiveness of its marketplace platform [1].
In addition to these tools, Walmart has partnered with OpenAI to develop a customized AI certification program for its employees. The certification course, set to debut in 2026, will be available to both frontline and office-based employees. This partnership marks a significant moment for the retail industry, as it combines one of the world's largest retailers with a leading AI technology company. The certification program aims to equip Walmart's employees with the skills needed to maximize the benefits of AI-powered technology, thereby shaping the future of retail [2].
While the financial impacts of AI adoption at Walmart are still in the early stages, the company has seen positive results in other areas. For instance, Walmart's revenue increased by 4.8% year over year to $177.4 billion in the second quarter of 2025, and its consolidated net income jumped by 51.8% to about $7.2 billion [1].
References:
[1] https://finance.yahoo.com/news/walmarts-ai-super-agents-threat-003026826.html
[2] https://www.retaildive.com/news/walmart-openai-chatgpt-employee-training-certification/759317/
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