UST Strengthens Intelligent Automation Capabilities with ISG Automation Acquisition

UST, a leading digital transformation solutions company, has bolstered its intelligent automation capabilities with the acquisition of ISG Automation, a provider of robotic process automation (RPA) software implementation and licensing services. The all-cash transaction, valued at $27 million, includes a portion of the proceeds placed in escrow, contingent upon meeting certain conditions.

ISG Automation's expertise in RPA complements UST's existing intelligent automation capabilities, enabling the company to offer a broader range of services to its clients. The acquisition allows UST to onboard experienced intelligent automation consultants and capabilities, further strengthening its position in the competitive market.


UST's SmartOps platform will now benefit from the integration of ISG Automation's advanced AI and cognitive technologies, including artificial intelligence, deep learning, data fusion, computer vision, machine learning, natural language processing (NLP), knowledge graphs, sentiment analysis, and anomaly detection. This optimal blend of technologies, combined with an outcome-centric business reimagination approach and deep domain experience, will deliver compelling business outcomes for UST's clients.


The acquisition enables UST to expand its partner ecosystem, positioning itself for future growth and meeting the emerging needs of its clients in the intelligent automation space. By integrating ISG Automation's experienced consultants and capabilities into its SmartOps platform, UST can now offer a more comprehensive suite of intelligent automation services, driving process efficiency, cost optimization, and improved customer experiences for its clients.

UST anticipates new revenue streams and market opportunities from the integration of ISG Automation's services, further solidifying its market leadership in the dynamic intelligent automation sector. The acquisition also presents potential cost synergies and operational efficiencies, as UST combines its operations with ISG Automation to create a more streamlined and effective intelligent automation offering.