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UPS Cuts 4% of Workforce, Halts Forecast Amid Amazon Split, Economic Uncertainty

Word on the StreetTuesday, Apr 29, 2025 11:08 pm ET
1min read

United Parcel Service (UPS) has announced a significant restructuring plan, including the elimination of 20,000 operational jobs and the suspension of its full-year forecast. This decision comes in the wake of ending its partnership with amazon, its largest customer, and amidst growing economic uncertainties. ups currently employs around 490,000 people, and the planned job cuts represent approximately 4% of its total workforce. The company aims to streamline its network and enhance efficiency through this restructuring effort.

UPS's decision to part ways with Amazon, which accounted for about 12% of its revenue, has prompted the logistics giant to reassess its operational needs. The termination of this partnership has led to a significant reduction in the volume of packages UPS handles, necessitating a downsizing of its workforce. The company plans to close 73 leased and owned facilities by the end of June this year as part of its network restructuring and efficiency enhancement plan.

Ask Aime: What's UPS' plan to cut costs?

Despite reporting better-than-expected first-quarter results, UPS has chosen not to update its full-year outlook due to economic uncertainties. The company anticipates a decline in transportation volume and revenue for the second quarter. The job cuts are part of a broader strategy to streamline operations and reduce expenses in response to the changing market dynamics. UPS's chief executive officer, Carol Tomé, stated that the company is reducing its dependence on labor in light of the uncertain macroeconomic environment and the impact of tariffs.

The decision to cut jobs and halt the full-year forecast underscores the broader economic challenges facing the logistics industry. The uncertainty in the global economy has led to a decrease in demand for shipping services, prompting companies like UPS to take proactive measures to mitigate financial risks. The job cuts are expected to impact various operational roles within the company, as UPS seeks to optimize its workforce and reduce overhead costs.

UPS's move to cut jobs and halt its full-year forecast reflects the unpredictable nature of the current economic environment. By not providing a forecast, UPS avoids setting expectations that may be difficult to meet given the volatile market conditions. This approach allows the company to focus on adapting to the changing landscape and implementing cost-saving measures without the pressure of meeting specific financial targets.

In summary, UPS's decision to cut 20,000 jobs and halt its full-year forecast is a response to the economic uncertainties and the termination of its partnership with Amazon. The company is taking proactive steps to streamline its operations and reduce costs in the face of declining demand for shipping services. This move highlights the broader challenges facing the logistics industry and the need for companies to adapt to the changing economic landscape.

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