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This article discusses the use of SAP AI Foundation capabilities in SAP Databricks to predict payment delays and generate textual explanations for business users. The authors leverage a generative AI model to translate SHAP values into clear, textual explanations. The process involves using the orchestration service of the Generative AI Hub, which offers features such as the Prompt Registry and the capability to mask personal or enterprise critical information. The integration allows users to track and manage LLM-powered explanation generation within the MLflow model lifecycle.
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