Unlocking Business Value: Amazon's 15.9% Breakthrough in Developer Experience
ByAinvest
Wednesday, Jul 9, 2025 10:25 pm ET1min read
AMZN--
Amazon's 15.9% breakthrough in developer experience translates to a cost to serve software (CTS-SW) metric, which measures the total cost of delivering a unit of software. By using this framework, the company was able to quantify the impact of improved developer experiences and reduce costs by 15.9% YoY in 2024. This approach can help measure the value returned by software delivery process improvements and target future enhancements.
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