UBS Accelerates AI Investments to Enhance Efficiency and Client Experience

Friday, Feb 6, 2026 6:44 pm ET1min read
UBS--

UBS plans to redesign front and back office processes using AI to improve services and productivity. The company aims to apply a "one-bank approach" to its entire operation, including its integration with Credit Suisse. UBS launched over 300 AI use cases in 2025 and appointed its first chief AI officer, Daniele Magazzeni, in January 2026. The AI projects will unfold alongside the company's integration with Credit Suisse, with the final wave of client migration expected to be completed by the end of 2026.

UBS Accelerates AI Investments to Enhance Efficiency and Client Experience

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