Twilio Stock Slumps After Guidance Falls Short of Estimates
Thursday, Feb 13, 2025 5:57 pm ET
Twilio Inc. (NYSE: TWLO), a leading cloud communications platform, saw its stock price slump in after-hours trading on Thursday, February 13, 2025, following the release of its fourth-quarter earnings and guidance that fell short of analysts' estimates. The company reported a mixed quarter, with revenue growth and GAAP operating profitability, but investors were disappointed with the lower-than-expected guidance for the first quarter of 2025.
Twilio reported fourth-quarter revenue of $1.19 billion, up 11% year-over-year, and GAAP income from operations of $13.7 million, marking its first-ever quarter of GAAP operating profitability. However, its non-GAAP earnings per share (EPS) of $1.00 was slightly below analysts' consensus estimate of $1.03, and revenue was marginally ahead of estimates of $1.183 billion. The company also reported a decline in free cash flow, from $210.9 million in Q4 2023 to $93.5 million in Q4 2024.
Twilio's guidance for the first quarter of 2025 fell short of analysts' estimates in two key areas. The company projected revenue of $1.13 billion to $1.14 billion, which was below the estimated $1.143 billion, and adjusted EPS of 88 cents to 93 cents per share, lower than the estimated 99 cents per share. These discrepancies, along with a slowdown in payment activity from a key customer, contributed to an 8% drop in Twilio's stock price in extended trading on Thursday.
Twilio's recent performance and guidance can be compared to its competitors in the cloud communications sector, such as Twilio, to assess its long-term growth prospects. While Twilio's revenue growth and operating profitability are in line with its competitors, the company faces several risks and challenges that could impact its stock price and overall investment appeal. These include cash flow challenges, dependence on key customers, competition, regulatory risks, economic downturns, and technological changes.
To mitigate these risks and challenges, Twilio should focus on diversifying its customer base, investing in research and development to maintain its competitive edge, and closely monitoring regulatory environments and economic trends. By addressing these factors proactively, Twilio can enhance its stock price and overall investment appeal.

In conclusion, Twilio's recent earnings and guidance have raised concerns among investors, leading to a slump in the company's stock price. While the company has made progress in revenue growth and operating profitability, its guidance fell short of analysts' estimates. To maintain its competitive position and long-term growth prospects, Twilio must address the risks and challenges it faces and execute on its strategic initiatives. Investors should closely monitor Twilio's progress and assess its ability to navigate these challenges effectively.