TTEC releases CX Trends 2026 report, highlights five critical shifts in customer experience.

Monday, Nov 10, 2025 9:30 am ET1min read

• TTEC releases CX Trends 2026 report highlighting five key shifts in customer experience. • Brands must adapt to technology and rising customer expectations to succeed. • Report emphasizes the importance of integrating technology, data, and human insight. • Brands that deliver seamless experiences earn customer loyalty. • TTEC is a leading global CX technology and services innovator.

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