TTEC Recognized as Enterprise Innovator in HFS Research's Travel and Hospitality Service Provider Ecosystem Report.

TTEC Holdings has been recognized as an Enterprise Innovator in HFS Research's Travel and Hospitality Service Provider Ecosystem, 2025 report. The company was praised for its AI-enhanced CX, consult-to-operate model, and ability to deliver end-to-end experience transformation. HFS Research highlights TTEC's deep domain expertise, multilingual support capabilities, and proprietary AI technologies supporting multilingual CX at scale, AI-enabled servicing and automation, and workforce readiness and performance. The report also recognizes TTEC's strong impact on client outcomes, including helping a leading global cruise line optimize CX cloud operations to generate more than $20 million in value and enabling a global travel leader to achieve $91 million in fraud-related savings with AI-driven fraud filters.