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Truecaller and Telness: Revolutionizing Business Calls in Sweden

Clyde MorganTuesday, Mar 4, 2025 2:35 am ET
1min read


In a strategic move to enhance security and efficiency in business calls, Truecaller and Telness have entered into a new partnership. This collaboration aims to offer verified business calls in Sweden, addressing the challenge of high unanswered call rates from unknown callers. According to a recent survey by sifo commissioned by Truecaller, 64% of all calls from unknown callers in Sweden go unanswered, posing a significant obstacle for businesses trying to reach their customers or potential clients.

Through this partnership, Telness' business customers will be offered a verified identity on Truecaller's platform. This verification increases the efficiency of phone calls and provides companies with identity protection, benefiting both businesses and consumers who can feel confident about who is contacting them. By displaying verified business identities to recipients on both iPhone and Android devices, the risk of important calls being ignored and fraud is significantly reduced.



The integration of Truecaller's business solutions with Telness' mobile services addresses several challenges faced by businesses in Sweden. By reducing the number of unanswered calls and improving the efficiency of phone calls, businesses can expect to see an increase in productivity and a better return on investment in their communication efforts. Additionally, the identity protection provided by Truecaller's business solutions can help to reduce fraud and phone-related scams, contributing to greater customer security in business communication. This can lead to increased customer trust and loyalty, further enhancing the economic benefits for businesses adopting these services.

The partnership between Truecaller and Telness is expected to have a significant impact on the telecom industry in Sweden, particularly in the realm of business calls and communication security. By offering verified business identities on Truecaller's platform, Telness gains a competitive edge by providing a unique and valuable service to its business customers. This collaboration can help Telness attract and retain more business clients, strengthening its position in the market.

In conclusion, the integration of Truecaller's business solutions with Telness' mobile services addresses the challenge of high unanswered call rates in Sweden and offers potential economic benefits for businesses adopting these services. By reducing the number of unanswered calls and improving the efficiency of phone calls, businesses can expect to see an increase in productivity and a better return on investment in their communication efforts. The identity protection provided by Truecaller's business solutions can help to reduce fraud and phone-related scams, contributing to greater customer security in business communication. This partnership is expected to have a significant impact on the telecom industry in Sweden, particularly in the realm of business calls and communication security.
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