TripAdvisor: Navigating Stormy Seas with Viator's Anchor and AI's Compass

Henry RiversMonday, Jun 2, 2025 8:02 am ET
7min read

The travel tech landscape is in turmoil. Macroeconomic headwinds, shifting consumer preferences, and a fiercely competitive digital ecosystem are testing companies like

, which reported a mixed Q1 2025 performance. While its core Brand TripAdvisor segment stumbled—revenue fell 8% year-over-year—the company's pivot toward high-growth segments like Viator and TheFork is creating a compelling narrative for long-term investors. Amid near-term risks, TripAdvisor's valuation offers a rare entry point, backed by GuruFocus's 48.69% upside estimate. Here's why the stock could be worth buying now.

The Near-Term Headwinds: Brand TripAdvisor's Struggles

TripAdvisor's legacy business—its namesake travel-planning platform—remains its largest revenue driver but is also its weakest link. In Q1 2025, Brand TripAdvisor revenue dropped to $219 million, down 8% from the prior year. Hotels, a key component of this segment, saw a 7% revenue decline due to “volume headwinds,” likely tied to travelers prioritizing experiences over traditional accommodations. Meanwhile, Experiences and Dining revenue plummeted 15%, partly due to a shift to self-service sales models but also reflecting broader economic caution.

Yet, the declines in its core business shouldn't overshadow TripAdvisor's broader transformation. The company is deliberately deemphasizing Brand TripAdvisor's traditional hotel-booking dominance in favor of faster-growing segments. CEO Matt Goldberg put it bluntly: “We're moving from being a hotel-focused company to one that's experience-focused.”

The Long-Term Growth Engine: Viator's Explosive Expansion

TripAdvisor's experiences booking platform, Viator, is the star of its Q1 report. Revenue surged 10% to $156 million (12% in constant currency), now accounting for nearly 40% of total revenue. This segment's momentum is no accident: TripAdvisor has invested heavily in expanding its catalog of bookable experiences—from cooking classes to adventure tours—to 13,000+ globally, four times the size of its closest competitor.

Viator's growth is fueled by two unstoppable trends:
1. Experiential Travel Dominance: Travelers are spending more on “doing” than “staying.” Viator's average booking value rose 14% in Q1, even as the company expanded into lower-cost markets.
2. AI-Driven Personalization: TripAdvisor's new AI tools, such as conversational chatbots and dynamic pricing recommendations, are boosting conversion rates and customer retention.

The AI Advantage: A Game-Changer for Margins and Engagement

TripAdvisor isn't just shifting segments—it's rebuilding its entire tech stack. The company's AI investments are designed to tackle two critical pain points:
- Fraud Reduction: AI-powered review authentication is restoring trust in its core content, which remains its unique selling point.
- Cross-Selling: AI-driven recommendations (e.g., “Book this Viator experience after your hotel stay”) are driving incremental revenue.

The results are tangible:
- Mobile app updates with AI-powered search features increased user engagement by 20% in Q1.
- Branded Hotels' adjusted EBITDA margin improved to 29.6%, even as revenue fell.

The Neutral Rating: Why the Bulls Still Win

Analysts are cautious. The average Wall Street rating is “Hold,” citing Brand TripAdvisor's decline and macroeconomic risks. But this skepticism ignores three critical factors:

  1. Balance Sheet Strength: TripAdvisor holds $1.2 billion in cash and $1.65 billion in liquidity—a war chest to weather downturns and invest in growth.
  2. TheFork's Hidden Gem: Its European dining platform grew 12% in Q1, with 75% of bookings coming from loyal repeat diners. This recurring revenue stream adds stability.
  3. Debt-Free Future: The $327 million loan to acquire Liberty TripAdvisor Holdings streamlines ownership and eliminates a distracting corporate structure.

Valuation: A 48.69% Upside at Risk-Adjusted Prices

GuruFocus's $21.59 fair value estimate implies a nearly 50% upside from today's $14.52 price. Even conservative investors can't dismiss this:
- Near-Term Floor: Viator's 13% annual growth rate (projected through 2026) and TheFork's European dominance create a $400 million+ revenue base.
- Long-Term Catalyst: AI-driven margins could push Viator's EBITDA margins from 19% to 30% by 2026, replicating TheFork's profitability.
- Historically, when TripAdvisor's quarterly revenue exceeds estimates by 5% or more, the stock has averaged a 12.5% return over the subsequent 60 days. This further supports the case for the 48.69% upside potential.

Conclusion: A Buy at the Bottom of the Cycle

TripAdvisor's Q1 results are a snapshot of transition—pain in the old, promise in the new. The Neutral rating reflects near-term volatility, but the stock's valuation is a screaming buy for those willing to look past Brand TripAdvisor's decline. With Viator on track to become a $2 billion business and AI reshaping customer engagement, the 48.69% upside isn't a stretch.

The question isn't whether TripAdvisor can grow—it's whether investors will act before the market catches on.

Investor takeaway: TripAdvisor's stock is undervalued by ~48% based on its growth trajectory. The risks are real, but the upside is too compelling to ignore.