Thai Airways: Soaring to New Heights with AI-Native Networking
Alpha InspirationWednesday, Oct 30, 2024 12:05 am ET

Thai Airways, Thailand's national carrier, has embarked on a transformative journey, modernizing its network infrastructure with Juniper Networks' AI-Native Networking Platform. This strategic move is set to drive the airline's digital transformation and fuel its growth trajectory, as it aims to maintain its reputation and meet surging post-pandemic travel demand.
The deployment of Wi-Fi 6E and EX Series Ethernet switches has significantly enhanced Thai Airways' operational efficiency. Wi-Fi 6E's increased speed and capacity have boosted internal operations and passenger experience, enabling seamless connectivity and improved productivity. The EX Series Ethernet switches have provided a robust and reliable foundation for the airline's core, distribution, and access networks, ensuring consistent performance at scale.
Mist AI, the AI-driven platform at the heart of Juniper's solution, has delivered rich insights into user experiences and proactive fault resolutions. Its purpose-built AIOps capabilities have reduced network-related trouble tickets by up to 90%, ensuring minimal human intervention and maximizing network reliability. The unification of wired and wireless network management through Juniper Mist Wired and Wireless Assurance has further streamlined operations, optimizing business-critical systems and ensuring every connection is secure and measurable.
The Marvis Virtual Network Assistant has been instrumental in helping Thai Airways' IT team resolve networking issues efficiently. Its conversational interface enables the team to detect and fix problems proactively, reducing user complaints and overall network operation time. This has allowed the airline to focus on delivering stronger value and services for its customers.
Thai Airways' network is now a key strategic component of its planned business growth. As it explores further extending the roll-out of Juniper's solutions to its hubs at Thailand's two major international airports, the airline is poised to surpass the scale of the current deployment at its head office. This will empower its IT team to continue delivering exceptional end-to-end operator and user experiences across all stakeholders, solidifying Thai Airways' position as a leading global airline.
In conclusion, Thai Airways' adoption of Juniper Networks' AI-Native Networking Platform is a testament to the airline's commitment to digital transformation and growth. By leveraging cutting-edge technology and AI-driven insights, Thai Airways is soaring to new heights, ensuring exceptional user experiences and solidifying its position as a top global airline.
The deployment of Wi-Fi 6E and EX Series Ethernet switches has significantly enhanced Thai Airways' operational efficiency. Wi-Fi 6E's increased speed and capacity have boosted internal operations and passenger experience, enabling seamless connectivity and improved productivity. The EX Series Ethernet switches have provided a robust and reliable foundation for the airline's core, distribution, and access networks, ensuring consistent performance at scale.
Mist AI, the AI-driven platform at the heart of Juniper's solution, has delivered rich insights into user experiences and proactive fault resolutions. Its purpose-built AIOps capabilities have reduced network-related trouble tickets by up to 90%, ensuring minimal human intervention and maximizing network reliability. The unification of wired and wireless network management through Juniper Mist Wired and Wireless Assurance has further streamlined operations, optimizing business-critical systems and ensuring every connection is secure and measurable.
The Marvis Virtual Network Assistant has been instrumental in helping Thai Airways' IT team resolve networking issues efficiently. Its conversational interface enables the team to detect and fix problems proactively, reducing user complaints and overall network operation time. This has allowed the airline to focus on delivering stronger value and services for its customers.
Thai Airways' network is now a key strategic component of its planned business growth. As it explores further extending the roll-out of Juniper's solutions to its hubs at Thailand's two major international airports, the airline is poised to surpass the scale of the current deployment at its head office. This will empower its IT team to continue delivering exceptional end-to-end operator and user experiences across all stakeholders, solidifying Thai Airways' position as a leading global airline.
In conclusion, Thai Airways' adoption of Juniper Networks' AI-Native Networking Platform is a testament to the airline's commitment to digital transformation and growth. By leveraging cutting-edge technology and AI-driven insights, Thai Airways is soaring to new heights, ensuring exceptional user experiences and solidifying its position as a top global airline.
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