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TELUS Digital Partners with ShiftMed to Enhance Healthcare Workforce Management Solutions with AI Technology.
ByAinvest
Tuesday, Aug 26, 2025 7:45 am ET1min read
ShiftMed has partnered with TELUS Digital (TIXT) to enhance workforce management solutions for healthcare systems. The collaboration aims to optimize operations and reduce labor costs using AI-driven technology, leveraging TELUS Digital's extensive healthcare experience across 200+ countries. The partnership combines ShiftMed's AI-powered workforce platform with TELUS Digital's expertise in system integration to simplify staffing operations and generate immediate cost savings for healthcare providers.
ShiftMed, a leading provider of healthcare workforce technology, has partnered with TELUS Digital (TIXT) to enhance workforce management solutions for healthcare systems. The collaboration aims to optimize operations and reduce labor costs using AI-driven technology, leveraging TELUS Digital's extensive healthcare experience across 200+ countries. The partnership combines ShiftMed's AI-powered workforce platform with TELUS Digital's expertise in system integration to simplify staffing operations and generate immediate cost savings for healthcare providers [1].ShiftMed's AI-powered platform helps health systems reduce costs, optimize labor, and improve efficiency by merging with existing systems and intelligently filling shifts through internal and on-demand networks. TELUS Digital has over 17 years of experience in the healthcare industry, spanning more than 200 countries and territories. This includes expertise building and connecting complex workforce management system integrations for enterprise healthcare organizations [1].
The collaboration will streamline staffing operations and address the unique challenges of complex healthcare organizations. By leveraging ShiftMed's AI platform alongside TELUS Digital's system integration and scalable solution delivery, this partnership delivers flexible, adaptable tools designed to enhance workforce management across different care settings [1].
"Our partnership with ShiftMed demonstrates the tangible impact of applying digital expertise to healthcare operations," said Tobias Dengel, President of TELUS Digital Solutions. "Together, we're focused on unlocking the power of digital and AI by measurably improving the patient experience while concurrently helping providers manage costs via optimized operations, reduced administrative complexity, and enhanced system flexibility" [1].
ShiftMed's suite includes ShiftMed Flex, a custom-branded mobile app that helps health systems engage internal staff to fill open shifts and reduce overtime; and ShiftMed On-Demand, powered by the ShiftMed Unlimited Network, which expands internal float pools and reduces reliance on travel and contract nurses by using AI to intelligently match shifts and ensure consistent, high-quality fulfillment [2].
The partnership between ShiftMed and TELUS Digital is set to transform the healthcare landscape by leveraging AI and digital technologies to optimize workforce management, reduce labor costs, and improve operational efficiency.
References:
[1] https://www.prnewswire.com/news-releases/shiftmed-partners-with-telus-digital-to-bring-customized-workforce-management-solutions-to-health-systems-302537689.html
[2] https://www.shiftmed.com/insights/knowledge-center/impact-of-ai-in-healthcare-administration/
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