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In a legal settlement stemming from significant data breaches disclosed by
, millions of its customers have the opportunity to file claims for financial compensation. Following two separate incidents of data exposure in 2024, the telecommunications giant has agreed to a $177 million settlement. This resolution comprises two distinct classes of affected individuals, with financial allocations based on the nature and extent of the breaches impacting former and current AT&T account holders.The initial data breach, announced in March 2024, involved the compromise of sensitive information from approximately 73 million AT&T customers. This data, which encompassed birth dates, Social Security numbers, and other identifying details, was discovered circulating on the dark web. Subsequently, AT&T faced another breach in July 2024 that involved unauthorized downloading of customer records, notably affecting the call and text logs of nearly all cellular service users.
Legal proceedings commenced swiftly in response to these breaches, leading to multiple lawsuits across state and federal courts. These lawsuits were consolidated into two primary class-action cases, which have culminated in the present settlement proposal of $177 million. A federal judge's ruling has earmarked $149 million for those impacted by the first breach and $28 million for the second.
While this settlement offers a potential payout up to $7,500 per affected customer, actual compensation amounts will vary based on individual circumstances and documentation. Those impacted by the March breach are eligible for a maximum of $5,000, contingent on demonstrating specific losses traceable to the breach. Claims for losses incurred in 2019 or later should be supported by tangible documentation such as receipts or other verifiable records. For the July breach, the maximum compensation is set at $2,500, covering documented losses occurred from April 14, 2024, forward.
Claimants from both incidents can seek a combined compensation of up to $7,500 if their personal data was compromised in each breach. Additionally, customers have the option to pursue tiered cash payments. Submissions for documented losses yield higher compensation, while those without documentation might receive a proportional share of leftover settlement funds.
The settlement awaits final court approval, scheduled for December 3, 2025, through the U.S. District Court for the Northern District of Texas. There is potential for appeals, which would further delay final payouts. The official deadline for filing claims is November 18, 2025, with submissions managed by Kroll Settlement Administration, designated as the official settlement administrator. Eligible AT&T customers will receive guidance via email notifications from the domain attsettlement@e.emailksa.com.
To streamline the claim process, the settlement administrator has established a portal for customers to submit claims online or via mail. The website telecomdatasettlement.com provides the necessary documentation requirements and submission guidelines. Nevertheless, for any inquiries regarding eligibility or claims submissions, impacted subscribers can contact the Kroll Settlement Administration directly.
AT&T maintains its stance, denying allegations of direct responsibility for the breaches but acknowledges the settlement as a strategic measure to mitigate prolonged litigation costs and uncertainties. This resolution underlines AT&T's continued commitment to bolster its data protection measures and reinstall customer trust, aiming for final settlement approval by year-end.
Customers are guided to furnish comprehensive documentation for each loss claimed, ensuring clarity in compensation requests. While payout timelines remain unspecified until final court sanction, the settlement represents a significant step towards recompensating affected AT&T customers for privacy violations during the breaches.
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