TD orders staff back to office four days a week later this year

TD orders staff back to office four days a week later this year

Toronto-Dominion Bank (TD-T) has joined the growing list of Canadian financial institutions mandating employees to work from the office four days a week. The latest directive, announced by Melanie Burns, Chief Human Resources Officer, requires staff to be in the office more frequently, aligning with the bank's strategy to enhance collaboration and culture. This move follows similar mandates from RBC (RY-T), BMO (BMO-T), and Scotiabank (BNS-T) [1].

TD Bank will implement this policy in two phases. Executives at the associate vice-president level and above are expected to be in the office four days a week starting October 6. For non-executives, the requirement will take effect on November 3. The bank has stated that many of its locations will be prepared for the change by November, but some teams may need additional time [1].

The decision is part of a broader trend among major Canadian banks to increase in-person work. TD Bank believes that in-person collaboration leads to better decision-making, faster outcomes, and stronger company culture. The bank has also emphasized that while workplace flexibility is recognized, managers will have the discretion to allow occasional work-from-home days [1].

This shift comes as TD Bank continues to expand its merchant services capabilities. The bank recently partnered with Fiserv to enhance its merchant services in Canada. The partnership involves the use of Fiserv's point-of-sale system, Clover, and the acquisition of part of TD's merchant processing business in Canada [2]. This strategic move aims to provide merchants with the latest technology to process payments and grow their businesses.

The move to require four days in the office is a significant step for TD Bank and other major Canadian financial institutions. It reflects a broader trend in the industry to balance the benefits of remote work with the need for in-person collaboration. As these banks continue to navigate the changing work landscape, it will be interesting to see how these policies evolve and their impact on employee satisfaction and productivity [1, 3].

References:
[1] https://www.theglobeandmail.com/business/article-td-bank-return-to-office-mandate/
[2] https://www.pymnts.com/partnerships/2025/fiserv-and-td-bank-partner-on-merchant-services-in-canada/
[3] https://www.castanet.net/news/Business/562856/TD-Bank-joins-its-peers-in-moving-to-require-four-days-in-office