Synovus Wins 15 Best Bank Awards from Coalition Greenwich

Synovus Bank, a Georgia-chartered, FDIC-insured bank, has been awarded 15 Coalition Greenwich Best Bank awards for 2025, recognizing its exceptional performance in U.S. Small Business Banking and Middle Market Banking during 2024. The awards, determined through evaluation of over 500 banks and interviews with thousands of executives, highlight Synovus' excellence in serving businesses with sales ranging from $1-$10 million (small business) and $10-$500 million (middle market). The awards acknowledge the bank's strength in the South region for Relationship Manager satisfaction and superior weighted-average scores measuring service and product quality.



Synovus received eight awards in Small Business Banking, including recognition for Customer Service, Trust, and Product Capabilities in Cash Management. In Middle Market Banking, Synovus earned seven awards, notably for Overall Satisfaction and Long-Term Relationships. Both categories acknowledged the bank's strength in the South region for Relationship Manager satisfaction.

These accolades from Crisil Coalition Greenwich, a global provider of strategic benchmarking and financial services insights, were based on superior weighted-average scores measuring service and product quality. The awards set the gold standard for the industry and demonstrate Synovus' ongoing excellence and performance in middle market and small business banking.

Kevin Blair, Synovus Chairman, CEO, and President, stated, "When we put relationships first, success follows for our clients and the bank. This honor from Crisil Coalition Greenwich reinforces the trust we’ve built with clients and inspires us to act bolder in delivering exceptional value to them."

The 15 Coalition Greenwich Best Bank awards reflect Synovus' competitive advantage in the banking industry, particularly in U.S. Small Business Banking and Middle Market Banking. These awards highlight Synovus' exceptional performance in serving businesses with sales ranging from $1-$10 million (small business) and $10-$500 million (middle market). The awards were determined through evaluation of over 500 banks and interviews with thousands of executives, emphasizing Synovus' strength in the South region for Relationship Manager satisfaction.

Synovus' success in these awards can be attributed to several specific services and strategies:

1. Relationship Management: Synovus' focus on building and maintaining strong relationships with clients is evident in the awards for "Values Long-Term Relationships" in both Small Business and Middle Market Banking. This strategy is further supported by the awards for "Satisfaction with Relationship Managers" and "RM Proactively Provides Advice," indicating that Synovus' relationship managers are highly regarded by their clients.
2. Customer Service: Synovus' commitment to exceptional customer service is reflected in the awards for "Customer Service" in Small Business Banking and "Cash Management – Customer Service" in Middle Market Banking. This focus on customer satisfaction helps Synovus stand out in the competitive banking landscape.
3. Product Capabilities: Synovus' expertise in cash management is evident in the awards for "Product Capabilities in Cash Management" in Small Business Banking and "Cash Management – Overall Product Capabilities" in Middle Market Banking. These awards demonstrate Synovus' ability to provide innovative and effective cash management solutions to its clients.
4. Ease of Doing Business: Synovus' user-friendly and efficient processes are recognized in the awards for "Ease of Making Payments" and "Ease of Doing Business" in both Small Business and Middle Market Banking. This focus on streamlining business operations helps Synovus attract and retain clients.
5. Trust: Synovus' reputation for trustworthiness is highlighted in the awards for "Trust" in Small Business Banking and "Cash Management – Overall Satisfaction" in Middle Market Banking. This trust is built on Synovus' commitment to integrity, transparency, and client-centric approach.

These awards and the underlying services and strategies demonstrate Synovus' competitive advantage in the banking industry, enabling it to provide exceptional value to its clients and maintain a strong market position.