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Date of Call: November 3, 2025
7% decline in consolidated revenue for Q3, compared to the same period last year. - The company adjusted its full-year revenue outlook range to a new range of $560 million to $570 million, reflecting a higher midpoint, indicating a belief in sequential improvement and strong pipelines.7%, or $3.9 million, with all three segments seeing improvements in SG&A costs.This cost management strategy was implemented to maintain a strong balance sheet and position the company for growth as economic uncertainty dissipates.
Branded Products Segment Challenges:
8% revenue decline due to factors such as sales pull forward and lower employee turnover among customers.Despite challenges, the combined revenue of second and third quarters exceeded the prior year, supported by a stronger pipeline and order backlog.
Healthcare Apparel and Contact Center Dynamics:
5%, affected by macro uncertainty, while Contact Center revenue declined by 9% due to the downsizing of existing customers.Both segments are focused on leveraging strong pipelines and converting them into sales to drive future growth.
Pricing Strategy and Tariff Environment:
Overall Tone: Neutral
Contradiction Point 1
Branded Products Market Environment
It reflects differing perspectives on the macroeconomic and tariff-related challenges impacting the Branded Products segment, which could influence revenue projections and strategic decisions.
Is the Branded Products environment characterized by consumer hesitancy and shifting trade policies, or is it returning to normalization? - Michael Kupinski(NOBLE Capital Markets, Inc., Research Division)
2025Q3: The market has been challenged due to macroeconomic uncertainty and tariff volatility, impacting customer behavior. The recent tariff announcements provide stability, and orders are expected to follow. - Jake Himelstein(President of Branded Products)
Did customers pull forward orders due to tariffs this quarter, and what is inventory like? - Keegan Tierney Cox(D.A. Davidson & Co., Research Division)
2025Q2: We have not seen significant pull forward due to tariffs, but we are strategic in inventory and pricing to mitigate tariff impacts. We leverage long-term supplier relationships and respond to tariffs by adjusting pricing accordingly. - Jake Himelstein(President of Branded Products)
Contradiction Point 2
SG&A Cost Structure
It involves differing explanations of the SG&A cost structure, which impacts financial forecasting and operating efficiency.
Given the improved environment and your cash position this quarter, what are your current views on acquisition opportunities? - Keegan Tierney Cox(D.A. Davidson & Co., Research Division)
2025Q3: This is largely due to investments in sales and marketing, which we believe are effective in driving top-line growth. - Michael Benstock(CEO)
Can you quantify the percentage of SG&A expenses that are variable with sales and the percentage that is fixed and recurring? - David P. Marsh(Singular Research, LLC)
2025Q2: Our SG&A for the quarter was $52.2 million, which includes $1.8 million of credit loss reserves. Even without these reserves, SG&A would have been about 35% of sales. Commissions, particularly within Branded Products, are variable and included within G&A. - Michael Koempel(CFO)
Contradiction Point 3
Tariff Impact and Sourcing Strategy
It highlights differing perspectives on how tariffs have affected the company's sourcing strategy and pricing, which are crucial for understanding financial and operational decisions.
Is the Branded Products environment marked by consumer hesitancy and shifting trade policies, or is it returning to normalization? - Michael Kupinski (NOBLE Capital Markets, Inc., Research Division)
2025Q3: The market has been challenged due to macroeconomic uncertainty and tariff volatility, impacting customer behavior. The recent tariff announcements provide stability, and orders are expected to follow. - Jake Himelstein(President of Branded Products)
Can you explain the tariff challenges you've faced and how you addressed them? - James Sidoti (Sidoti)
2025Q1: The ever-escalating China tariff rate has slowed customer decision-making and made sourcing of products challenging. SGC has managed this by leveraging a redundant manufacturing and sourcing strategy for most of its products, which has helped navigate past challenges. - Michael Benstock(CEO)
Contradiction Point 4
Pricing Strategy and Customer Behavior
It involves differing views on the company's ability to maintain or increase prices in response to cost increases, which is crucial for understanding profitability and customer relationships.
Can you maintain or increase pricing in the next few quarters? - James Sidoti (Sidoti & Company, LLC)
2025Q3: Superior is able to increase pricing where costs have risen, with most orders priced on a per-order basis. In long-term contracts, pricing increases have been largely successful in offsetting tariff impacts. - Jake Himelstein(President of Branded Products)
How have you addressed tariff-related challenges? - James Sidoti (Sidoti)
2025Q1: The ever-escalating China tariff rate has slowed customer decision-making and made sourcing of products challenging. SGC has managed this by leveraging a redundant manufacturing and sourcing strategy for most of its products, which has helped navigate past challenges. - Michael Benstock(CEO)
Contradiction Point 5
Pricing Strategy for Branded Products
It involves differing statements regarding the company's ability to increase pricing and absorb cost increases, which are critical for understanding pricing strategy and financial performance.
Can you discuss your pricing power, including your ability to sustain or increase pricing over the next few quarters and the expected trajectory? - James Sidoti (Sidoti & Company, LLC)
2025Q3: Superior is able to increase pricing where costs have risen, with most orders priced on a per-order basis. In long-term contracts, pricing increases have been largely successful in offsetting tariff impacts. Almost all cost increases are passed through to customers, with only rare instances where costs are absorbed. - Jake Himelstein(President of Branded Products)
Are existing customers still active in the Branded Products segment, and is growth driven by large contracts or other factors? - Keegan Tierney Cox (D.A. Davidson)
2024Q4: In terms of pricing, I wouldn't say we're seeing any significant pricing gain on an overall basis. It's a tough market out there. I would see it more or less in line with the last year, maybe slightly more, but not significant. - Michael Koempel(CFO)
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