Freshworks Inc., was founded in Delaware in August 2010. The company provides people-centered AI service software that organizations use to deliver superior employee and customer experiences. Its Employee Experience (EX) products include Freshservice, Freshservice for business teams, Device42 and FireHydrant. Its customer experience (CX) products include Freshdesk suite products. The company's AI products, including Freddy AI Agents, Freddy AI Copilot and Freddy AI Insights, are designed to further enhance the employee and customer experience and increase productivity. Freshworks serves a global customer base, with businesses from about 170 countries using its solutions. The company provides enterprise-level solutions that are powerful, easy to use, and deliver results quickly, meeting the needs of organizations of all sizes that are undergoing digital transformation.
