EGain Corporation was incorporated in Delaware in September 1997. The company automates customer interactions through an innovative knowledge center powered by conversational and generative artificial intelligence and analysis. The company mainly sells products to large enterprises in the fields of financial services, telecommunications, retail, government, healthcare and utilities, which want to better serve customers on a large scale by eliminating content silos and helping to automate various levels of complexity of customer engagement processes, which may also be subject to regulatory requirements.
