Stellantis Discovers Unauthorized Access to Third-Party Service Provider in North America

Stellantis has detected an unauthorized access to a third-party service provider's platform that supports its North American customer service operations. The incident, under investigation, exposed basic contact information but did not involve financial details or sensitive personal data. Stellantis has activated incident response protocols, notified authorities, and urged customers to be alert to possible phishing attempts.

Stellantis, the global automaker, has confirmed a data breach involving a third-party service provider that supports its North American customer service operations. The breach, which occurred on Sunday, resulted in unauthorized access to basic contact information of customers. Financial details and sensitive personal data were not compromised, according to the company Data breach alert: Stellantis confirms third-party service exposed customer information – here’s what was compromised^[1].

Upon discovery, Stellantis activated its incident response protocols and notified authorities. The company is directly informing affected customers and urging them to be cautious of potential phishing attempts. The exact number of individuals affected has not been disclosed Data breach alert: Stellantis confirms third-party service exposed customer information – here’s what was compromised^[1].

This incident adds to a series of recent cyberattacks targeting global automakers. Earlier in September, Jaguar Land Rover experienced a significant disruption to its retail and production operations due to a cybersecurity breach. The company had to keep factories closed until September 24 Data breach alert: Stellantis confirms third-party service exposed customer information – here’s what was compromised^[1].

Stellantis is conducting a comprehensive investigation into the breach and has advised customers to be wary of unexpected texts, calls, and emails, which may be phishing attempts based on the leaked data Stellantis launches 'comprehensive investigation' after breach of customer data^[2].

The growing reliance on digital platforms and external providers is increasing the exposure of the automotive sector to cyber threats, which can disrupt operations and compromise customer data Data breach alert: Stellantis confirms third-party service exposed customer information – here’s what was compromised^[1].