Startek, a digital-first global customer experience solutions provider, has joined the Clinton Global Initiative's Impact Sourcing Pledge led by Everest Group to create one million new impact-sourced jobs by 2030. Startek aims to strengthen its commitment to inclusive hiring, blending people-first values with digital innovation. The company has embedded impact sourcing into its talent strategy, prioritizing employment for underrepresented communities. Startek is committed to creating meaningful opportunities and uplifting communities through upskilling, digital enablement, and local hiring.
Startek, a global leader in customer experience management, has recently joined the Clinton Global Initiative's (CGI) Impact Sourcing Pledge, led by Everest Group. This initiative aims to create one million new impact-sourced jobs by 2030, fostering economic opportunity for historically marginalized communities.
As a signatory to the pledge, Startek joins a coalition of over 50 organizations worldwide, including leading enterprises, service providers, and social impact enablers. By signing the pledge, Startek is committing to scale its inclusive employment practices through collaborative action.
Nearly half of Startek's employees come from socially and economically under-represented communities. The company has a history of hiring and upskilling young South Africans and people with disabilities. By joining the Impact Sourcing Pledge, Startek aims to expand these efforts and create even more meaningful opportunities for underrepresented groups.
Startek's approach to impact sourcing is deeply rooted in its talent strategy. The company has embedded impact sourcing into its operations across key regions including India, Africa, and Latin America, prioritizing employment for women, youth, persons with disabilities, and underserved populations. Through upskilling, digital enablement, and local hiring, Startek combines human empathy with technological innovation to deliver transformative customer experiences.
"At Startek, impact sourcing is more than a hiring strategy—it's a way to uplift communities, enable upskilling, and open doors to long-term careers," said SM Gupta, Global Chief People Officer at Startek. "By creating meaningful opportunities for people from underrepresented backgrounds, we help strengthen local economies and build a more inclusive future. At the same time, we empower our clients with digitally enabled CX solutions that are powered by skilled, purpose-driven talent."
This pledge reinforces Startek's belief that people and technology together drive the best outcomes. The company's commitment to inclusive hiring aligns with its mission to connect brands with their customers through innovation, empathy, and operational excellence.
References:
[1] https://www.prnewswire.com/news-releases/startek-joins-everest-group-and-clinton-global-initiative-to-expand-inclusive-hiring-through-impact-sourcing-pledge-302528975.html
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