Starlink Outage Leaves Thousands Offline in US: Elon Musk Apologizes Amid Internet Blackout

Starlink, a satellite internet service owned by Elon Musk's SpaceX, experienced a global outage on Thursday, affecting over 60,000 users worldwide, with over 10,000 in the UK. The outage was caused by a configuration error during a routine software update, leading to a "cascading failure" that caused the network to crash. Elon Musk apologized and assured users that SpaceX was working on a solution.

July 2, 2025 - Starlink, the satellite internet service owned by SpaceX, experienced a significant global outage on Thursday, impacting over 60,000 users worldwide, with over 10,000 in the UK alone. The outage was attributed to a configuration error during a routine software update, leading to a "cascading failure" that caused the network to crash [1].

Elon Musk, the CEO of SpaceX, issued an apology to users and assured them that the company was actively working on a solution. The outage was first reported around 3 PM ET on July 24, 2025, and users across various regions, including the US, UK, Ireland, Zimbabwe, Ukraine, and Canada, reported issues such as no internet access, disconnections, or slow speeds [1].

The outage has highlighted the challenges faced by satellite internet services, particularly during routine maintenance and updates. It also underscores the importance of redundancy and failover mechanisms in ensuring continuous service. As Starlink continues to expand its network, such incidents are likely to become more frequent, and users will need to rely on backup solutions to mitigate the impact of outages.

In the aftermath of the outage, Starlink has been actively implementing a solution to resolve the issue. The company has assured users that they will share an update once the problem is resolved. The outage has also sparked discussions about the reliability and resilience of satellite internet services, with some users expressing concerns about the service's ability to handle routine maintenance without significant disruptions.

The global outage has raised questions about the preparedness of satellite internet services to handle routine maintenance and updates. It has also highlighted the need for better communication and transparency from service providers during such incidents. As Starlink continues to grow and expand its network, it will be crucial for the company to address these concerns and ensure that users are well-informed and prepared for any future outages.

References:
[1] https://downdetector.com/status/starlink/