St John defends decision not to send ambulance for toddler who broke jaw in kōhanga reo fall

A 2-year-old girl broke her jaw in a fall at a kōhanga reo playground. St John did not send an ambulance, which has sparked a complaint by the mother. She is calling for changes to St John's triaging processes for toddler falls. The kōhanga reo's actions were deemed appropriate by the mother, but she has requested an investigation by the Health and Disability Commissioner.