Spectrum has just announced a series of enhancements for its business customers, including new and simplified pricing and packages, faster internet for new business customers, and free internet speed lifts for some current business customers. Additionally, the company has extended its market-leading Customer Commitment – the first in the industry to launch to residential customers last September – to its small business consumers. Spectrum's Commitment includes delivering reliability, transparency, and outstanding service, backed by money-back guarantees to small business customers.
Spectrum's new pricing and packages offer significant value and flexibility to small business customers. The guaranteed pricing up to three years, free internet speed lifts, bundling options, and no annual contracts make Spectrum Business an attractive choice for small businesses looking for reliable, affordable, and flexible internet services.
The company's Customer Commitment includes reliable connectivity, exceptional service, and transparency at every step. Spectrum promises to keep its customers connected 100% of the time, provide 24/7, 100% U.S.-based customer service support, and offer money-back guarantees for services and mobile devices. Additionally, Spectrum is committed to resolving service disruptions quickly, including dispatching a technician the same day if requested before 5 p.m.
Spectrum's new pricing and packages, along with its extended Customer Commitment, position the company competitively in the small business market. By offering attractive pricing, reliable service, and exceptional support, Spectrum can attract new customers and grow its market share. Furthermore, Spectrum's commitment to expanding its network to reach more unserved and underserved businesses and homes nationwide can also contribute to market share growth by increasing the company's customer base.
In conclusion, Spectrum's new flexible packages and free internet speed lifts, combined with its extended Customer Commitment, make it an attractive choice for small business customers looking for reliable, affordable, and flexible internet services. Spectrum's competitive pricing, bundling options, and commitment to exceptional service set it apart from competitors and position it well for growth in the small business market.
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