South East Water Faces New Investigation Over Customer Care Breaches
ByAinvest
Thursday, Jan 15, 2026 3:36 am ET1min read
South East Water Ltd. is facing a new investigation by Ofwat over customer care during recent outages in Kent. The UK company could be fined up to 10% of its turnover if found in breach of licence conditions. Ofwat is also probing the company's supply resilience. The investigation comes as thousands of residents continue to be without water after repeated outages since November.
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