SoundThinking's Q4 2024: Contradictions in Chicago RFP Engagement, Revenue Expectations, and SafePointe Expansion
Generated by AI AgentAinvest Earnings Call Digest
Tuesday, Feb 25, 2025 8:32 pm ET1min read
SSTI--
These are the key contradictions discussed in SoundThinking, Inc.'s latest 2024Q4 earnings call, specifically including: Chicago RFP Engagement and Revenue Contribution, Product Sales Cycle Length, Gunshot Detection Revenue Expectations, and SafePointe Solution Expansion:
Revenue and Financial Performance:
- SoundThinking's Q4 revenue decreased by 10% year-over-year to $23.4 million, while full year 2024 revenue grew by 10% to a record $102 million.
- The decline in Q4 was primarily due to a $3.5 million delay in contract renewals with the New York City Police Department (NYPD), while full-year growth was driven by strong demand for public safety and security solutions.
ShotSpotter Expansion and International Growth:
- ShotSpotter went live in 20 new cities and 5 new universities in 2024, recognizing 24 expansions and covering 126 miles.
- International sales momentum was evident with new city captures in Niterói, Brazil, Nelson Mandela Bay, South Africa, and an expansion in Montevideo, Uruguay.
NYPD Contract Renewal:
- SoundThinking successfully executed a three-year contract renewal of approximately $21.9 million with NYPD, securing the ShotSpotter service through December 2027.
- This renewal extends the company's long-term partnership with NYPD, highlighting the value of its ShotSpotter services at scale.
SafePointe and ResourceRouter Growth:
- The next-generation SafePointe system secured pilot wins with two hospital chains, with potential multimillion dollar ACV contracts.
- The ResourceRouter tool saw a 100% ASP growth from 2023 to 2024, indicating strong market fit and demand.
2025 Revenue Guidance and Pipeline:
- SoundThinking increased its full year 2025 revenue guidance to $111 million to $113 million, representing approximately 10% year-over-year growth.
- This optimism is supported by a strong pipeline, with approximately $50 million in 2025 qualified ACV across the SafetySmart platform.
Revenue and Financial Performance:
- SoundThinking's Q4 revenue decreased by 10% year-over-year to $23.4 million, while full year 2024 revenue grew by 10% to a record $102 million.
- The decline in Q4 was primarily due to a $3.5 million delay in contract renewals with the New York City Police Department (NYPD), while full-year growth was driven by strong demand for public safety and security solutions.
ShotSpotter Expansion and International Growth:
- ShotSpotter went live in 20 new cities and 5 new universities in 2024, recognizing 24 expansions and covering 126 miles.
- International sales momentum was evident with new city captures in Niterói, Brazil, Nelson Mandela Bay, South Africa, and an expansion in Montevideo, Uruguay.
NYPD Contract Renewal:
- SoundThinking successfully executed a three-year contract renewal of approximately $21.9 million with NYPD, securing the ShotSpotter service through December 2027.
- This renewal extends the company's long-term partnership with NYPD, highlighting the value of its ShotSpotter services at scale.
SafePointe and ResourceRouter Growth:
- The next-generation SafePointe system secured pilot wins with two hospital chains, with potential multimillion dollar ACV contracts.
- The ResourceRouter tool saw a 100% ASP growth from 2023 to 2024, indicating strong market fit and demand.
2025 Revenue Guidance and Pipeline:
- SoundThinking increased its full year 2025 revenue guidance to $111 million to $113 million, representing approximately 10% year-over-year growth.
- This optimism is supported by a strong pipeline, with approximately $50 million in 2025 qualified ACV across the SafetySmart platform.
Discover what executives don't want to reveal in conference calls
Latest Articles
Stay ahead of the market.
Get curated U.S. market news, insights and key dates delivered to your inbox.
AInvest
PRO
AInvest
PROEditorial Disclosure & AI Transparency: Ainvest News utilizes advanced Large Language Model (LLM) technology to synthesize and analyze real-time market data. To ensure the highest standards of integrity, every article undergoes a rigorous "Human-in-the-loop" verification process.
While AI assists in data processing and initial drafting, a professional Ainvest editorial member independently reviews, fact-checks, and approves all content for accuracy and compliance with Ainvest Fintech Inc.’s editorial standards. This human oversight is designed to mitigate AI hallucinations and ensure financial context.
Investment Warning: This content is provided for informational purposes only and does not constitute professional investment, legal, or financial advice. Markets involve inherent risks. Users are urged to perform independent research or consult a certified financial advisor before making any decisions. Ainvest Fintech Inc. disclaims all liability for actions taken based on this information. Found an error?Report an Issue
ABOUT US
Our StoryNews AuthorsKnowledge BasePrivacy PolicyTerm of UseThird Party Brokerage DisclaimerAIME Terms of UseAInvest AI Risk DisclosuresCareersCONTACT US
Email: support@ainvest.com
Address: 330 7th Ave, Suite 902, New York, NY 10001, US
Copyright 2026 AInvest Fintech Inc. All rights reserved.
Comments
No comments yet