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On September 9, 2025, , . . The move followed the company’s announcement of acquiring Interactions, a leader in AI-driven customer service solutions.
SoundHound’s acquisition of Interactions aims to solidify its position in agentic AI by expanding its enterprise capabilities. The deal, , is expected to enhance SoundHound’s revenue streams through cross-selling, geographic expansion, . Combined, , insurance, and technology sectors.
Interactions’ technology, which includes AI-powered voice assistants for customer engagement, complements SoundHound’s existing platforms. The merger is projected to accelerate the shift toward AI automation in enterprise customer service, offering clients a path to full omnichannel agentic solutions. , , signaling strong operational momentum.
The transaction is expected to be immediately accretive to SoundHound’s profitability, . Executives from both companies emphasized the strategic alignment, with
CEO Keyvan Mohajer stating the acquisition strengthens its vision for AI-driven customer service innovation. Interactions CEO Mike Iacobucci highlighted the expanded scalability and flexibility for clients in a shifting market.Back-testing this strategy requires clarifying parameters such as market universe (e.g., U.S. equities), weighting methods (equal or volume-based), and data sources (e.g., NYSE/NASDAQ). Transaction costs and rebalancing assumptions must also be defined to ensure feasibility. Once these details are resolved, the back-test can proceed using specified inputs.

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