Sleep Number's Q4 2024: Navigating Tariffs, Online Sales Struggles, and Shifting Demand Trends
Wednesday, Mar 5, 2025 11:47 pm ET
These are the key contradictions discussed in Sleep Number Corporation's latest 2024Q4 earnings call, specifically including: Tariff Exposure and Pricing Actions, Online Channel Performance and Strategies, Online Sales Performance, Consumer Demand Trends, Demand Trends and Market Conditions, and Cost Management and Efficiency:
Operating Model Transformation and Financial Resilience:
- Sleep Number Corporation reported a 43% year-over-year increase in fourth quarter adjusted EBITDA, driven by a 190 basis point improvement in gross margin rate and $28 million reduction in operating expenses.
- The transformation was led by disciplined execution and structural changes to enhance margins and cash flow, positioning the company for long-term growth despite industry challenges.
Challenging Consumer Environment and Demand Pressure:
- U.S. mattress volumes for 2024 were estimated at 24 million units, the lowest since 2015, due to low consumer sentiment, high interest rates, and low housing turnover.
- Despite a 12% year-over-year decline in net sales to $377 million in Q4, the company managed to reach the midpoint of its EBITDA guidance through cost reductions and disciplined media spend management.
Gross Margin and Cost Management Improvements:
- The company saw a 190 basis point increase in gross margin rate for the year, reaching a full-year gross margin of 59.6%, nearly double the initial improvement target.
- This was achieved through material cost reductions, supplier negotiations, and efficiencies in home delivery and logistics operations, resulting in a $28 million reduction in Q4 operating expenses.
Tariff Impact and Strategic Mitigation:
- Sleep Number is assessing the impact of recently enacted tariffs, with approximately 70% of cost of goods sold relating to material costs and 1/3 of material exposure from Mexico.
- The company plans to mitigate tariff impacts by shifting suppliers, moving production, and monitoring fluid tariff situations to maintain financial flexibility.
Leadership Transition and Strategic Outlook:
- The independent directors of Sleep Number have selected Linda Findley as the new President and CEO, effective April 7, to guide the company through its next phase of growth.
- The company remains focused on optimizing media and promotional strategies to drive demand and maximize returns as the market recovers, leveraging strong brand equity and loyal customer base.

Operating Model Transformation and Financial Resilience:
- Sleep Number Corporation reported a 43% year-over-year increase in fourth quarter adjusted EBITDA, driven by a 190 basis point improvement in gross margin rate and $28 million reduction in operating expenses.
- The transformation was led by disciplined execution and structural changes to enhance margins and cash flow, positioning the company for long-term growth despite industry challenges.
Challenging Consumer Environment and Demand Pressure:
- U.S. mattress volumes for 2024 were estimated at 24 million units, the lowest since 2015, due to low consumer sentiment, high interest rates, and low housing turnover.
- Despite a 12% year-over-year decline in net sales to $377 million in Q4, the company managed to reach the midpoint of its EBITDA guidance through cost reductions and disciplined media spend management.
Gross Margin and Cost Management Improvements:
- The company saw a 190 basis point increase in gross margin rate for the year, reaching a full-year gross margin of 59.6%, nearly double the initial improvement target.
- This was achieved through material cost reductions, supplier negotiations, and efficiencies in home delivery and logistics operations, resulting in a $28 million reduction in Q4 operating expenses.
Tariff Impact and Strategic Mitigation:
- Sleep Number is assessing the impact of recently enacted tariffs, with approximately 70% of cost of goods sold relating to material costs and 1/3 of material exposure from Mexico.
- The company plans to mitigate tariff impacts by shifting suppliers, moving production, and monitoring fluid tariff situations to maintain financial flexibility.
Leadership Transition and Strategic Outlook:
- The independent directors of Sleep Number have selected Linda Findley as the new President and CEO, effective April 7, to guide the company through its next phase of growth.
- The company remains focused on optimizing media and promotional strategies to drive demand and maximize returns as the market recovers, leveraging strong brand equity and loyal customer base.

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