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Date of Call: Not provided in transcript
Service Revenue Growth and Budget Outlook:
Services revenue increased 16% year-over-year in Q1, driven by a strong contribution in med-com services (medical communications). Commercialization services grew 42% for the quarter and 191% on a trailing 12-month basis. Ending backlog increased 18% to $20.4 million.Software Revenue Mix and Seasonal Cadence:
Software revenue decreased 17% year-over-year in Q1, representing 48% of total revenue. The full-year software mix guidance remains 57%-62%. The Q1 software contribution was seasonally lower, with the largest software quarters typically in Q2 and Q3 due to renewal seasonality.QSP Software Licensing and Market Dynamics:
QSP (Quantitative Systems Pharmacology) software revenue was lumpy in Q1. While overall QSP software revenue came in as expected, there was a difficult year-over-year comparison due to multiple therapeutic model licenses recognized in the prior year's Q1. The business is expected to grow on a full-year basis.Client Consolidation Impact and Headwinds:
Consolidation among large pharma was a headwind for software renewals in the back half of fiscal 2025, contributing to less than 100% renewal rates. No significant impact from consolidation was noted in Q1 fiscal 2026.AI Integration, R&D Investment, and Product Strategy:
AI features are being integrated into core platforms (e.g., GastroPlus) with favorable customer response. This is supporting more aggressive pricing in some cases. R&D expense was 16% of revenue in Q1, up from prior levels, due to a reorganization that reallocated some services personnel to product development.
Overall Tone: Positive
Contradiction Point 1
Q1 FY26 Revenue Guidance and Underlying Assumptions
This is a direct contradiction regarding the stability and drivers of revenue guidance. In 2025Q4, the CEO explicitly stated "underlying assumptions remain unchanged" and attributed the Q1 revenue decline to specific, known headwinds (tough comps, seasonality). In 2026Q1, discussing the same period, he attributes the revenue performance to new, positive factors (trade policy stabilization, budget flush) that were not mentioned as part of the prior guidance assumptions. This creates confusion about the basis for the guidance and whether it was overly conservative or subject to change based on new information.
How is positive commentary on MFN and lower tariff risks affecting customer budgets, and will R&D budgets be allocated more to modeling and simulation? - Matt Hewitt (Craig-Hallum)
2026Q1: The stabilization of trade policies... has helped stabilize client outlooks. This led to increased proposal activity and budget flush in late 2025, resulting in strong service revenue in the November-ending quarter. - Shawn O’Connor(CEO)
Has anything changed in the reiterated FY26 guidance? Can you clarify the Q1 guidance considering H1 Pro-ficiency headwinds? - Scott Schoenhaus (KeyBanc Capital Markets Inc.)
2025Q4: Nothing significant has changed since October's guidance... Q1 FY26 (calendar Nov) is seasonally weaker for renewals and faces tough comps from high Pro-ficiency revenue in Q1 FY25. The 3-5% Q1 revenue decline fits within the 0-4% full-year growth guide. Underlying assumptions remain unchanged. - Shawn O’Connor(CEO)
Contradiction Point 2
Renewal Rate Outlook and Underlying Factors
This involves a change in the explanation for a key financial metric (software renewal rate). In 2025Q4, the slip below 90% was explicitly linked to **client consolidations** as a major headwind, with recovery expected as those consolidations subside. In 2026Q1, the CEO describes the rate as stable and expects a rebound, but omits mentioning the client consolidation headwind entirely, which was central to the prior quarter's narrative. This is a material change in the factors influencing a critical recurring revenue metric.
Is the 88% renewal rate meeting expectations? - David Larson (BTIG)
2026Q1: The renewal rate has been around this level for several quarters. Historically, it's been 90%+. A couple of renewals that slipped from Q4 into early Q1 had a minor impact on the rate. - Shawn O’Connor(CEO)
What factors are affecting software renewal rates below previous years, and when might they return to ~90%? - Christine Rains (William Blair & Company L.L.C.)
2025Q4: The renewal on fee rate slipped due to client consolidations and increased scrutiny of module configurations... Improvement is expected as: (1) Consolidations subside, (2) Clients have already done their module scrutiny, and (3) More aggressive annual price increases are implemented. - Shawn O’Connor(CEO)
Contradiction Point 3
Software Revenue Growth Outlook and Year-over-Year Comparisons
This shows an inconsistency in the forward-looking narrative regarding a specific product's (Pro-ficiency) revenue trajectory. In 2025Q4, the guidance explicitly forecasted a year-over-year revenue decline for Q1 FY26, partly due to tough comparisons for Pro-ficiency. In 2026Q1, after the fact, the CEO cites the tough comparison but states that **year-over-year growth for QSP is still anticipated**, creating a conflicting picture of what was expected versus what is being reported as an outcome.
Can you explain the performance of DILIsym QSP and whether it was a one-off or due to waiting for recent FDA guidance? - Matt Hewitt (Craig-Hallum)
2026Q1: The strong QSP performance last year (multiple therapeutic model sales) created a difficult year-over-year comparison this quarter. While there was a closure this quarter, the year-over-year growth for QSP is still anticipated. - Shawn O’Connor(CEO)
20251202-2025 Q4: The Q1 expectation of a 3-5% year-over-year revenue decline aligns with the full-year guidance. This is due to reduced renewals in Q1 and tough year-over-year comparisons for Proficiency software... - Shawn O’Connor(CEO)
Contradiction Point 4
AI's Impact on Pricing and Product Strategy
This represents an evolution in the narrative around a key product feature (AI) and its commercialization strategy. In 2025Q4, AI was a primary driver for **aggressive pricing**, which was already being implemented. In 2026Q1, the focus shifts to using positive AI feedback to justify more aggressive pricing, while also introducing a new layer of future monetization through **modules and new products**. This is not a direct contradiction but a significant expansion and redefinition of the AI value proposition and revenue model, which is a substantive change in market strategy.
How is the initial AI integration with the core platform progressing, and what customer feedback has been received? How does this impact license renewals and pricing? - Will Frederick (TD Cowen)
2026Q1: Initial AI features (e.g., in GastroPlus) have received very favorable feedback. AI is being embedded in the base model, allowing for more aggressive pricing. Future monetization will also come through modules and new products. - Shawn O’Connor(CEO)
What is the strategy for leveraging pricing flexibility, particularly with new AI capabilities? How much of the 2026 guidance is based on pricing assumptions versus new customer growth? - Brendan Smith (TD Cowen)
20251202-2025 Q4: Pricing is more aggressive this year, tied to platform upgrades, AI, and cloud capabilities. This is monetized through new modules and base platform integrations, justifying price increases. - Shawn O’Connor(CEO)
Contradiction Point 5
Service Revenue as a Leading Indicator for Software Demand
This is a substantive shift in the rationale and strength of a key business theory. In 2023Q4, service revenue seasonality was described as a bell curve with predictable lows. In 2026Q1, the narrative is more assertive, framing services as the **first discretionary budget line cut and the first to recover**, directly linking service spending to broader budget health and future software demand. This is a stronger, more causal claim than the earlier, more passive description of seasonal patterns.
Why has services been a leading indicator for software demand historically, and how does this relate to the integrated product vision? - Matt Hewitt (Craig-Hallum)
2026Q1: Services are often the first discretionary budget line clients cut when spending is constrained. As budgets open up, clients can quickly green-light service projects. Software upsells and department expansion (hiring modelers) follow this trend... The recent pickup in service bookings is a positive leading indicator for broader budget increases and eventual software demand. - Shawn O’Connor(CEO)
How should we think about the cadence for fiscal 2024, particularly in Q1 given holidays and other factors? - Matthew Hewitt (Craig-Hallum)
2023Q4: Services revenue typically has a bell-shaped curve, with Q1 and Q4 being slower due to holidays/conferences and client staff vacations. - Shawn O’Connor(CEO)
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