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ShiftMed and TELUS Digital Partner to Offer Customized Workforce Management Solutions to Healthcare Organizations.
ByAinvest
Monday, Aug 25, 2025 9:35 am ET1min read
ShiftMed, a healthcare workforce technology provider, has partnered with TELUS Digital to develop customized workforce management solutions for health systems. The collaboration combines ShiftMed's AI-powered platform with TELUS Digital's expertise in system integration and tailored digital solutions to help hospitals reduce labor costs and optimize operations. The partnership will deliver flexible and adaptable tools to enhance workforce management across different care settings.
ShiftMed, a leading provider of healthcare workforce technology, has announced a strategic partnership with TELUS Digital to develop customized workforce management solutions for health systems. The collaboration combines ShiftMed's AI-powered platform with TELUS Digital's expertise in system integration and tailored digital solutions, aiming to help hospitals reduce labor costs and optimize operations.The partnership leverages TELUS Digital's 17-year healthcare industry experience across over 200 countries and ShiftMed's intelligent shift-filling capabilities through internal and on-demand networks. Together, they will build fully customizable solutions for clients that simplify operations and cost-effectively deploy labor strategies [1].
ShiftMed's AI-powered platform helps health systems reduce costs, optimize labor, and improve efficiency by merging with existing systems and intelligently filling shifts. TELUS Digital will bring its expertise in system integration and scalable solution delivery to ensure the platform meets the unique needs of each healthcare organization [2].
The collaboration addresses a critical pain point for healthcare systems—labor costs. Staffing typically represents 50-60% of hospital operating expenses, making efficient workforce management a substantial market opportunity. By combining ShiftMed's intelligent shift-filling technology with TELUS Digital's extensive system integration capabilities, the partnership aims to deliver customized solutions that reduce administrative complexity while optimizing staff deployment.
The focus on customization and flexibility is particularly notable, as it addresses the diverse and complex needs of enterprise healthcare organizations. This strategy creates a competitive advantage in a crowded healthcare IT market.
For TELUS Digital, this partnership aligns with its digital transformation strategy in healthcare, expanding its footprint in workforce optimization while leveraging its existing expertise in system integration. The emphasis on immediate cost savings for healthcare providers creates a compelling value proposition, especially as health systems face ongoing margin pressures and staffing challenges.
References:
[1] https://www.prnewswire.com/news-releases/shiftmed-partners-with-telus-digital-to-bring-customized-workforce-management-solutions-to-health-systems-302537689.html
[2] https://www.stocktitan.net/news/TIXT/shift-med-partners-with-telus-digital-to-bring-customized-workforce-lzsmn4u2l3la.html
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