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ShiftMed, TELUS Digital partner for AI-driven healthcare workforce optimization.
ByAinvest
Monday, Aug 25, 2025 9:34 am ET1min read
ShiftMed, a healthcare workforce technology provider, has partnered with TELUS Digital to help hospitals reduce labor costs and optimize operations. The collaboration combines ShiftMed's AI-powered workforce platform with TELUS Digital's expertise in system integration and tailored digital solutions. The partnership aims to streamline staffing operations and address the unique challenges of complex healthcare organizations, enabling health systems to improve margins through reduced costs and optimized labor.
July 2, 2025ShiftMed, a leading provider of healthcare workforce technology, has partnered with TELUS Digital to help hospitals reduce labor costs and optimize operations. The collaboration combines ShiftMed's AI-powered workforce platform with TELUS Digital's expertise in system integration and tailored digital solutions. The partnership aims to streamline staffing operations and address the unique challenges of complex healthcare organizations, enabling health systems to improve margins through reduced costs and optimized labor.
ShiftMed's AI-driven platform helps health systems reduce costs, optimize labor, and improve efficiency by merging with existing systems and intelligently filling shifts through internal and on-demand networks. TELUS Digital, with over 17 years of experience in the healthcare industry and spanning over 200 countries and territories, brings expertise in building and connecting complex workforce management system integrations for enterprise healthcare organizations.
The partnership will enable health systems to build customized technology solutions that address complex challenges. By leveraging ShiftMed's AI platform alongside TELUS Digital's system integration and scalable solution delivery, this collaboration delivers flexible, adaptable tools designed to enhance workforce management across different care settings.
"Our partnership with ShiftMed demonstrates the tangible impact of applying digital expertise to healthcare operations," said Tobias Dengel, President of TELUS Digital Solutions. "Together, we're focused on unlocking the power of digital and AI by measurably improving the patient experience while concurrently helping providers manage costs via optimized operations, reduced administrative complexity, and enhanced system flexibility."
ShiftMed's CEO, Todd Walrath, added, "Every health system has its own needs, and adaptability is essential to making our platform the right fit. TELUS Digital is the ideal implementation partner to deliver that flexibility and enhance the user experience, and we're excited to work together to solve some of the biggest challenges health systems face each day."
For more information about ShiftMed's healthcare workforce management solutions, please visit [www.shiftmed.com](http://www.shiftmed.com).
References:
[1] https://www.prnewswire.com/news-releases/shiftmed-partners-with-telus-digital-to-bring-customized-workforce-management-solutions-to-health-systems-302537689.html
[2] https://www.notablehealth.com/blog/have-you-heard-about-notable-sidekick
[3] https://www.cmswire.com/contact-center/thoma-bravo-to-acquire-call-center-provider-verint-systems-for-2-billion/
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