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revenue decrease of 3% to $18.4 million for the first quarter of fiscal 2026. - Despite the decrease, the company met its guidance, with a noted uptick in client spending towards the end of the quarter. - The slight downward trend in revenue was expected and aligns with ongoing market conditions and client budget constraints.services revenue increased 16%, representing 52% of total revenue.The increase in service revenue is seen as a leading indicator for potential future growth in software demand as client budgets open up.
Software Revenue Dynamics:
Software revenue decreased 17% and represented 48% of total revenue.3% increase, while development products like GastroPlus and MonolixSuite declined by 6% on a trailing 12-month basis.The decline in software revenue was impacted by market conditions, client consolidations, and the timing of QSP model license sales.
Gross Margin Improvement:
gross margin of 59%, up from 54% in the prior period.The increase in software gross margin reflects the lower proportion of lower-margin clinical ops revenue.
Strategic Focus and Future Outlook:

Overall Tone: Positive
Contradiction Point 1
Software Revenue Performance and Outlook
This involves a direct contradiction in the characterization of QSP software revenue performance and the associated forward guidance. In Q4 2025, management explicitly guided for a significant year-over-year decline in software revenue for Q1 2026. However, in the Q1 2026 call, the same period's revenue is described as being "in line with expectations" despite acknowledging a tough comparison. This shift from anticipating a decline to reporting performance as acceptable represents a change in financial forecast and outlook.
What has changed in the FY26 guidance, particularly regarding services and software headwinds, and can you explain the Q1 revenue guidance? - Scott Schoenhaus (KeyBanc Capital Markets)
20251202-2025 Q4: Expect 3–5% year-over-year revenue decline in Q1 due to normal seasonality and tough comps from high Proficiency revenue in Q1 FY25. - Shawn O’Connor(CEO)
Can you provide details on the QSP product's performance? Was the weaker performance this quarter a one-time occurrence or related to waiting for recent FDA guidance? - Matthew Hewitt (Craig-Hallum)
20260109-2026 Q1: QSP software revenue was in line with expectations. The first quarter of last year had a very strong quarter with multiple model sales, making this year’s quarter a difficult comparison. - Shawn O’Connor(CEO)
Contradiction Point 2
Renewal Rate Expectations and Outlook
This reflects a change in the narrative around a key operational metric (software renewal rate). In Q4 2025, management indicated the rate had "dropped" below the historical 90%+ level and expressed an expectation for improvement. By Q1 2026, the reported rate (88%) is described as "relatively strong" and "in line with expectations," without acknowledging the prior decline or the need for recovery, which alters the implied trajectory and current health of this critical metric.
What caused the decline in software renewal rates and when is the rate expected to return to ~90%? - Christine Rains (William Blair, on for Max Smock)
20251202-2025 Q4: Renewal rate dropped... Expect renewal rates to improve. - Shawn O’Connor(CEO)
Was the 88% fee retention rate in line with expectations? - David Larsen (BTIG)
20260109-2026 Q1: The renewal rate has been around this level recently. Historically, it has been 90%+. ... Overall, it is considered relatively strong. - Shawn O’Connor(CEO)
Contradiction Point 3
Pricing Strategy and AI Integration
This involves a shift in the company's communicated pricing posture and strategy related to its AI offering. In Q4 2025, pricing increases tied to new AI/cloud capabilities were described as "aggressive" but noted as being "discounted" in practice, implying a tempered approach. In Q1 2026, the strategy is presented as being "more aggressive" in pricing increases as AI is embedded, without mentioning any discounting, suggesting a more confident and potentially less flexible pricing stance.
How can we assess pricing flexibility, AI-driven pricing strategies, and growth levers beyond the 4% guidance? - Brendan Smith (TD Cowen)
20251202-2025 Q4: More aggressive price increases tied to new AI and cloud platform capabilities... aggressive increases are baked in but discounted (not all customers accept full increases). - Shawn O’Connor(CEO)
How is the initial AI integration with the core platform progressing, have customers provided feedback, and how does this affect license renewals and pricing? - Brendan Smith (TD Cowen)
20260109-2026 Q1: The company is more aggressive in pricing increases as AI is embedded in the base platform, with future monetization also planned through modules and new products. - Shawn O’Connor(CEO)
Contradiction Point 4
Software Renewal and Client Consolidation Headwinds
This highlights a change in the characterization of an ongoing business risk. In Q4 2025, client consolidation was explicitly cited as an "ongoing" headwind to software renewals, with a specific large cancellation event noted. In Q1 2026, while consolidation is acknowledged as a headwind, the guidance for FY26 states there is "no significant forewarning of major client acquisitions," which contradicts the prior assertion of ongoing and impactful activity.
Does the guidance reflect a biotech recovery? What factors would moderate cancellation expectations? - Scott Schoenhaus (KeyBanc Capital Markets)
20251202-2025 Q4: Ongoing but no major known events imminent... A large cancellation in H2 FY25 was handled well. - Shawn O’Connor(CEO)
With the improving M&A environment, did consolidation headwinds intensify in Q1? What is the typical impact compared to what is baked into the 2026 guide? - Christine Rains (William Blair)
20260109-2026 Q1: Consolidation among larger clients is a headwind to software renewals... For fiscal 2026, there is no significant forewarning of major client acquisitions that would impact renewals. - Shawn O’Connor(CEO)
Contradiction Point 5
Renewal Rate Trends and Outlook
This presents a contradiction in the expected trajectory of the software renewal rate. The Q4 2025 guidance suggested an expectation of improvement, while the Q1 2026 commentary implies the rate has stabilized at a lower level without clear signs of a near-term rebound. This shift from an expectation of recovery to an acknowledgment of a new normal impacts forecasts for a key revenue driver.
Can you explain the Q4 software renewal rate (83% on a fee basis) and when it might return to 90%? - Christine Rains (William Blair & Company L.L.C.)
2025Q4: The renewal rate decline was driven by a few impactful client consolidations... Improvement is expected as: 1) Consolidations subside, 2) Clients have already done their module review once, and 3) More aggressive annual price increases are implemented. - Shawn O’Connor(CEO)
Was the 88% fee retention rate in line with expectations? - David Larsen (BTIG)
20260109-2026 Q1: The renewal rate has been around this level recently. Historically, it has been 90%+. ... Overall, it is considered relatively strong. - Shawn O’Connor(CEO)
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