Setting Up and Running SAP Commerce Cloud for B2B: A Comprehensive Learning Journey

A new learning journey, "Exploring the Fundamentals of Setting up and Running SAP Commerce Cloud in a B2B Environment," has been launched on SAP's learning platform. The journey is designed for business users, consultants, and sales professionals to learn about SAP Commerce Cloud's capabilities in B2B operations, customer experiences, and sales growth. The journey consists of four units, covering topics such as setting up merchant and customer sales organizations, managing customer purchasing structures, and integrating with procurement systems using Punchout. Upon completion, learners can earn a verifiable SAP Authorized Badge on their learning profile.

SAP has recently introduced a new learning journey, "Exploring the Fundamentals of Setting up and Running SAP Commerce Cloud in a B2B Environment," available on SAP's learning platform. This learning journey is designed to cater to business users, consultants, and sales professionals, offering insights into the capabilities of SAP Commerce Cloud in B2B operations, customer experiences, and sales growth.

The learning journey comprises four units that cover essential aspects of SAP Commerce Cloud. These units include setting up the merchant organization and customer-specific thresholds, managing the customer sales organization, understanding the B2B storefront ordering process, and integrating with procurement systems using Punchout. By the end of the journey, learners will be equipped to construct merchant sales organizations, reproduce customer purchasing organizations, employ the storefront order process, and describe integrated buying support in SAP Commerce Cloud.

The learning journey is accessible to everyone and is free of charge. Upon completion, learners can earn a verifiable SAP Authorized Badge on their learning profile, which can enhance their professional credentials.

In parallel to this learning initiative, SAP Commerce Cloud has been gaining traction through strategic partnerships. For instance, PROS Holdings (NYSE: PRO) and Commerce (Nasdaq: BIGC) have announced a strategic partnership aimed at transforming B2B digital commerce. This collaboration integrates PROS' AI-powered pricing and CPQ capabilities with Commerce's technology solutions, addressing the challenges of B2B buyers who demand accuracy, speed, and transparency in their purchasing journey. The partnership promises to optimize pricing, streamline complex quoting, and deliver real-time market-relevant offers, thereby reducing delays, minimizing errors, and accelerating revenue generation.

The partnership between PROS and Commerce is significant as it integrates AI pricing into ecommerce, potentially strengthening Commerce's competitive position against larger rivals. This strategic move allows Commerce to offer real-time, market-responsive pricing and streamlined quoting for complex orders, which have historically been difficult to implement at scale.

For existing Commerce customers, this integration could reduce the need for custom development or third-party pricing solutions, potentially improving both implementation timelines and total cost of ownership while delivering more sophisticated pricing capabilities.

This collaboration underscores the growing importance of AI in B2B digital commerce, particularly as B2B buyers increasingly expect consumer-grade experiences with enterprise-grade capabilities. The partnership between PROS and Commerce sets a new standard for what modern commerce can achieve, equipping businesses to anticipate customer needs, respond to real-time market dynamics, and deliver buying experiences that are both seamless and relevant.

References:
[1] https://community.sap.com/t5/crm-and-cx-blog-posts-by-sap/exploring-the-fundamentals-of-setting-up-and-running-sap-commerce-cloud-in/ba-p/14171146
[2] https://www.stocktitan.net/news/BIGC/pros-and-commerce-announce-strategic-partnership-to-redefine-b2b-cs3qpuhgadct.html