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In Q3 2025,
(NOW) witnessed a wave of insider selling, with executives including CEO William R. McDermott and Director Anita M. Sands offloading millions of dollars in shares. McDermott alone sold 5,825 shares under a Rule 10b5-1 trading plan, netting $5.34 million, while Sands sold 1,097 shares for $1.00 million [1]. Collectively, insiders sold over $8.5 million in stock during the quarter, raising questions about whether this activity signals waning confidence or routine portfolio management.The transactions occurred against a backdrop of robust financial performance. ServiceNow reported Q2 2025 subscription revenue of $3.11 billion, a 22.5% year-over-year increase, with current remaining performance obligations (cRPO) surging to $10.92 billion [2]. Analysts have praised the company’s AI-driven innovations, such as the AI Control Tower and AI Agent Fabric, as key differentiators in enterprise software [3]. Despite this, insider selling persisted, with CFO Gina Mastantuono retaining a $10.59 million stake post-sales [4]. This suggests the transactions were more about liquidity and diversification than bearish sentiment.
Rule 10b5-1 plans, which automate trades to avoid insider trading risks, were central to these sales. As stated by a report from TradingView, such plans are “consistent with strategies used to manage liquidity rather than signaling a lack of confidence in the company” [5]. This aligns with ServiceNow’s broader narrative of executives balancing personal financial needs with long-term alignment with shareholder interests.
ServiceNow’s valuation remains lofty, with a trailing P/E ratio of 114.69 and a forward P/E of 50.21 [6]. Its EV/EBITDA ratio of 78.80, while high, reflects a downward trend from historical averages of 147.7x (2020–2024) [7]. Analysts argue that the stock’s premium pricing is justified by its strong EBITDA growth (from $518 million in 2020 to $2.325 billion in 2024) and a net cash position of $8.38 billion [8].
However, the high valuation introduces volatility. A report by AInvest notes that while 34 analysts maintain a “Strong Buy” rating, the stock’s P/E and EV/EBITDA ratios imply “growth expectations that may or may not materialize” [9]. This tension between fundamentals and valuation creates a nuanced backdrop for interpreting insider sales.
ServiceNow’s dominance in ITSM and ITOM markets, coupled with its expansion into AI-powered CRM and enterprise operations, reinforces its long-term growth story [10]. Gartner’s 2023 rankings position it as a leader in AI for IT operations and IT asset management [11]. Analysts highlight its 98% customer retention rate and 24.5% annual cRPO growth as indicators of resilience [12].
Yet, near-term challenges persist. A $2-point drag on cRPO growth in Q3 2025 due to a large customer cohort renewing in Q4 has introduced uncertainty [13]. This, combined with macroeconomic pressures, has led some institutional investors to trim stakes, while others like Jane Street Group increased holdings by 317% [14].
ServiceNow’s insider selling in Q3 2025 appears to reflect strategic diversification rather than a lack of confidence. The company’s financials, analyst optimism, and market leadership provide a strong foundation for its premium valuation. However, investors should remain cautious about the high P/E and EV/EBITDA multiples, which hinge on the realization of AI-driven growth. As the stock approaches its October 22, 2025, earnings release, the focus will shift to whether Q3 results validate the bullish narrative or expose execution risks. For now, insider sales are best viewed as noise in a high-fair-value stock, not a red flag.
Source:
[1] TradingView, Recent Insider Transactions at ServiceNow
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