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SAP Joule is a new technology that aims to simplify business processes, save time, and enhance efficiency. It is based on artificial intelligence and generative AI, and uses large language models (LLMs) to understand and generate human-like language. SAP Joule offers a conversational interface that assists users in completing tasks more easily. It uses retrieval-augmented generation (RAG) to retrieve desired outcomes without breaching customer data privacy.

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