SAP CX Product Inspiration Series: Enhancements for Retail and AI Toolkit

SAP has released a new series of videos showcasing its CX and Consumer Industries products. The series includes deep dives into the SAP CX AI Toolkit, Quote Creation Agent, Shopping Agent, Product Description Templates, and SAP Order Management for Sourcing and Availability. The videos highlight the latest features and capabilities of these products, including demos and use cases for retail companies. The series aims to provide inspiration and insights into the latest era of SAP CX.

SAP has recently released a new series of videos aimed at showcasing its latest advancements in Customer Experience (CX) and Consumer Industries products. The series delves into the SAP CX AI Toolkit, Quote Creation Agent, Shopping Agent, Product Description Templates, and SAP Order Management for Sourcing and Availability. These videos offer deep dives into the latest features and capabilities of these products, providing valuable insights and use cases for retail companies.

The series begins with an overview of the SAP CX AI Toolkit, which integrates AI into CRM, e-commerce, and marketing applications. The toolkit aims to elevate customer experiences by automating tasks such as campaign creation, customer support, and product discovery. The Quote Creation Agent is highlighted for its ability to transform e-mail requests into ready-to-send quotes, while the Shopping Agent assists customers in finding products and checking order status. Additionally, the Product Description Templates feature enables the automatic generation of product descriptions and translations across multiple markets.

The series also explores the latest developments in SAP Order Management for Sourcing and Availability, which helps businesses manage purchase orders and supplier invoices more efficiently. The videos include demonstrations and real-world use cases, providing a comprehensive look at how these tools can be applied in various retail scenarios.

The videos are designed to inspire and inform, offering insights into the latest era of SAP CX. They are particularly useful for investors and financial professionals seeking to understand the latest advancements in customer experience and how these tools can drive business growth.

References:
[1] https://www.sap.com/products/crm/ai-customer-experience.html
[2] https://learning.sap.com/courses/exploring-procurement-processes-in-sap-s-4hana-cloud-public-edition-professional-services/evaluating-sap-apps-for-material-procurement