Sangoma Expands Use of AWS to Deliver Scalable, Secure UCaaS and Contact Center Services

Sangoma Technologies has expanded its use of Amazon Web Services (AWS) to deliver scalable, secure, and unified cloud communications solutions to customers across industries. By leveraging a robust set of AWS services, Sangoma enables businesses to run its Cloud UCaaS platform and advanced Contact Center solutions with high availability, reliability, and agility. This implementation allows organizations to consolidate communications under a single provider while benefiting from the performance and stability of a cloud-native infrastructure.

Sangoma Technologies Corporation (TSX: STC; Nasdaq: SANG) has announced an expanded use of Amazon Web Services (AWS) to deliver scalable, secure, and unified cloud communications solutions to customers across various industries. By leveraging a robust set of AWS services, Sangoma enables businesses to run its Cloud UCaaS platform (Business Voice) and advanced Contact Center solutions with high availability, reliability, and agility.

This strategic implementation allows organizations to consolidate communications under a single provider while benefiting from the performance and stability of a cloud-native infrastructure. According to Charles Salameh, CEO of Sangoma, "Our customers want simplicity and performance without compromise. With our services powered by AWS, businesses are able to consolidate their communications needs with one trusted provider - on highly reliable cloud infrastructure. By building on AWS, we're delivering a secure, scalable platform that's purpose-built for the future."

Sangoma's partnership with AWS exemplifies how technology providers can deliver unified, mission-critical solutions that grow with each customer's needs. Key AWS services in use include Amazon EKS & EC2 for container orchestration and elastic compute, Amazon RDS & S3 for secure, scalable data storage, Amazon ElastiCache & Route 53 for performance and global failover, AWS ECR & Secrets Manager for DevOps efficiency and data protection.

The large healthcare provider and a national breakfast restaurant chain are two organizations that have benefited from Sangoma's AWS-powered solutions. The healthcare provider improved patient care by keeping distributed teams connected with AWS-powered 99.99% uptime and protecting sensitive data with HIPAA-compliant practices. The breakfast restaurant chain uses the Sangoma platform on AWS at its headquarters to support better guest services and simplify operations.

The market for cloud communications has grown significantly in recent years. According to Flowroute, the CPaaS market has exploded from $12.3 billion in 2024 to a projected $121 billion by 2034, reflecting a robust CAGR of 17.8% [2]. This growth trajectory has been driven by the acceleration of digital transformation, with 48% of organizations planning to migrate at least half of their applications to the cloud within the next year.

As more businesses move to cloud-first strategies, Sangoma's implementation of AWS services stands as a model for how technology providers can deliver unified, mission-critical solutions that grow with each customer's needs.

References:
[1] https://www.stocktitan.net/news/SANG/sangoma-leverages-aws-to-deliver-flexible-secure-u-caa-s-and-contact-n8x3q2ib74c3.html
[2] https://flowroute.com/blog/transforming-business-with-cloud-communications/