Salesforce Slack Integration Boosts Productivity, Ranks 26th in Trading Volume

On June 4, 2025, Salesforce (CRM) experienced a slight decline of 0.49%, with a trading volume of 19.40 billion, ranking 26th in the day's stock market activity.

Salesforce has taken a significant step by embedding Slack directly into its CRM records. This move is part of the company's broader strategy to transform Slack into an operating system for the entire business, aiming to eliminate fragmented workflows and create a single space for teams to collaborate with complete customer context.

Salesforce channels, a new type of Slack channel, turn CRM records into real-time, AI-powered conversations. These channels link Salesforce records such as Accounts, Opportunities, and custom objects with Slack conversations, providing a unified platform where teams can collaborate and take action without switching between different tools. This integration ensures that conversations, context, and data stay connected, enhancing productivity and decision-making.

In addition to Salesforce channels, Tableau Next is now available directly in Slack. This integration allows teams to access live, trusted agentic analytics directly within Slack, enabling real-time collaboration around data. Teams can share AI-powered metrics, dashboards, and visualizations across channels, messages, and canvases, keeping insights and related discussions in one place. This makes data a natural part of the decision-making process, accelerating results and improving efficiency.

The integration of Slack into Salesforce is expected to have a significant impact on how teams work together. By bringing conversations and customer data into a single, shared space, Salesforce aims to move beyond disconnected systems and fragmented workflows. This unified approach is designed to empower teams, enhance collaboration, and drive faster business outcomes.