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Date of Call: December 9, 2025

$1 billion in annual recurring revenue (ARR) for the first time in fiscal Q3 '26, closing the quarter at $1.04 billion, representing a 28% year-over-year increase. - The growth was driven by strong demand, new product offerings, increased customer retention, and platform modernizations.This is attributed to strong customer interest in adapting to the evolving identity landscape and expanding digital identities like agents and machines.
*Cross-Sell Expansion and Platform Modernizations:
This expansion was driven by strong customer demand for more comprehensive identity security solutions and migrations to the Identity Security Cloud platform.
*Usage of AI and Flex Licensing Model:

Overall Tone: Positive
Contradiction Point 1
Identity as a Service (IDaaS) Market Diversification
It involves the evolution of the IDaaS market and the company's strategy in response to market dynamics, which can impact product development and customer acquisition.
Can you provide an update on new logo pipeline growth, particularly in IGA? Is the agentic aspect prompting users to reevaluate their human identities? - Joseph Gallo(Jefferies LLC, Research Division)
2026Q3: As folks are starting to move into this, and that is, how much do I need to get started? There's a certain amount of uncertainty. And so that's one of the reasons, I don't know if you saw it yesterday, we announced our flex pricing, the Navigator flex pricing models. This allows companies to get into this at a really nominal rate, then start growing into it from there. It's going to help accelerate a ton of interest because that's been one of the long poles in the tent, if you will. - Matthew Mills(CFO)
Can you explain the modernization trend in identity and the tipping point for legacy transformations? - Robbie Owens(Piper Sandler & Co., Research Division)
2026Q2: We're seeing an acceleration in migrations from legacy environments, driven by the need for Agentic support. This sense of urgency is leading to an increase in both legacy and IQ installed base migrations. - Matthew Mills(President)
Contradiction Point 2
Software as a Service (SaaS) Growth and Mix
It involves the company's financial strategy and revenue mix, which are critical for investor expectations and strategic planning.
What challenges are expected in adopting agentic AI for identity security? How are organizations being prepared to trust AI-driven identity decisions at scale? - Junaid Siddiqui(Truist Securities, Inc., Research Division)
2026Q3: We're seeing a strong demand for our SaaS offerings, and we're excited about our momentum in SaaS. As Brian mentioned, our SaaS ARR grew by 43% year-over-year for the quarter. Our SaaS ARR now represents 91% of total ARR, and we continue to expect our SaaS bookings to grow at least as fast as our overall bookings. - Mark McClain(CEO)
Can you discuss the trends in SaaS adoption versus term licensing and the pipeline trends? - Gabriella Borges(Goldman Sachs Group, Inc., Research Division)
2026Q2: The mix is largely SaaS, with Q2 at 86%. Q3 might see a bit more term, but we expect a continued trend towards SaaS. The mix reflects our target of about 90% SaaS. We're seeing interest in SaaS from both new customers and upsells. - Brian Carolan(CFO)
Contradiction Point 3
Focus on AI and Machine Identity
It reflects a shift in strategic focus and the perceived importance of AI and machine identity within the company's identity security offerings, which could impact market positioning and competitive strategy.
How is the new logo pipeline progressing? Is agentic prompting a reevaluation of human identities? - Joseph Gallo (Jefferies LLC, Research Division)
2026Q3: Look, I think there's a consistent thread in all of that as folks are starting to move into this, and that is, how much do I need to get started? There's a certain amount of uncertainty. And so that's one of the reasons, I don't know if you saw it yesterday, we announced our flex pricing, the Navigator flex pricing models. This allows companies to get into this at a really nominal rate, then start growing into it from there. It's going to help accelerate a ton of interest because that's been one of the long poles in the tent, if you will. - Matthew Mills(President)
What are the current pricing trends and competitive dynamics in the machine identity market? - Joel P. Fishbein (Truist Securities)
2026Q1: I think as we go back to the macro issues, and I think this is why we are well positioned because we had decided probably a year, maybe 18 months ago that we needed to invest in the machine identity part of the business because we recognized that there was an opportunity there and that we could differentiate ourselves. I mean, I think we have a much broader suite of capabilities then some of the folks who are focused on machine authentication or like machine authentication and tend to be pretty one-dimensional when it comes to their capability. - Mark D. McClain(CEO)
Contradiction Point 4
Flex Pricing Model Introduction
It involves the introduction of a new pricing model, which could significantly impact customer acquisition and revenue growth strategies.
Can you discuss the top-of-funnel pipeline with new logos? Is agentic causing people to reevaluate their human identities? - Joseph Gallo(Jefferies LLC, Research Division)
2026Q3: We announced our flex pricing, the Navigator flex pricing models. This allows companies to get into this at a really nominal rate, then start growing into it from there. - Matthew Mills(CRO)
How do SaaS and term contracts impact revenue and margin? - Brian Essex(JPMorgan)
2025Q4: SaaS is expected to be 90% of net new ARR. - Brian Carolan(CFO)
Contradiction Point 5
Customer Adoption of Agentic AI
It involves the company's stance on the adoption of AI in identity security, which is crucial for product development and competitive positioning.
What challenges will customers face in adopting agentic AI for identity security? How are you building trust in AI-driven identity decisions across organizations? - Junaid Siddiqui(Truist Securities, Inc., Research Division)
2026Q3: We're addressing the agent explosion with AI-driven management tools. - Mark McClain(CEO)
How does SailPoint plan to monetize non-human identities? - Peter Levine(Evercore ISI Institutional Equities, Research Division)
2025Q4: Our expertise in managing human identities positions us well for managing non-human identities. - Mark McClain(CEO)
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