SAIC and Xerox Launch eligibilityNOW to Revolutionize Government Benefits Claims Processing with AI-Powered Solution

SAIC has partnered with Xerox to launch eligibilityNOW, a claims management solution for government agencies to improve the speed and accuracy of benefits claims processing. The AI-powered solution digitizes, validates, routes, and securely stores claims data in the cloud, reducing manual efforts and legacy system constraints. eligibilityNOW aims to address eligibility backlogs and delays, providing better outcomes for beneficiaries in government civilian agencies and health departments.

Science Applications International Corp. (SAIC) has announced the launch of eligibilityNOW, a comprehensive claims management solution developed in partnership with Xerox. The AI-powered platform is designed to revolutionize government benefits claims processing by improving speed and accuracy for adjudicators.

eligibilityNOW combines Xerox Intelligent Data Processing and SAIC's Intelligent Document Management to digitize, validate, route, and securely store claims data in the cloud. The solution targets organizations like the Department of Veterans Affairs (VA) and Department of Health and Human Services (HHS), aiming to address critical eligibility backlogs and streamline the benefits claims lifecycle.

The partnership represents a strategic expansion for SAIC into the government benefits administration technology space. This solution targets a genuine market need, as government benefits systems are notoriously backlogged and inefficient, with many agencies still using outdated paper-based processes. By digitizing and applying AI to the claims management workflow, SAIC is positioning itself to capture value from the ongoing digital transformation of government services.

From a business perspective, eligibilityNOW offers several strengths: it is modular, allowing for flexible implementation; cloud-based, supporting remote work and scalability; and rapidly deployable, minimizing implementation time. The solution specifically targets large federal agencies like the VA and HHS, along with state health departments, representing substantial potential customer bases with significant IT modernization budgets.

The timing is opportune, as government agencies face growing pressure to improve service delivery while managing limited human resources. By reducing the cognitive load on adjudicators and streamlining processes, SAIC is offering efficiency gains that align with current public sector priorities.

This partnership reflects SAIC's continued push to incorporate AI capabilities into its government solutions portfolio, potentially creating new competitive advantages in the federal contracting space where the company already has established relationships.

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[1] https://www.stocktitan.net/news/SAIC/saic-partners-with-xerox-to-launch-eligibility-now-to-transform-the-9a6yvbcpq8ik.html