Revolutionizing Hospitality: Automation and Digitalization in the Service Era

The hospitality industry is undergoing a transformation driven by digitalization and artificial intelligence. Hotels are shifting from standardized procedures to more adaptive and emotionally intelligent service models. Automation is not replacing humans, but freeing them to create genuine guest experiences. Technology is enabling the renaissance of hospitality's human core.

San Francisco, June 17, 2025 — Canary Technologies, a leading provider of AI-powered guest-facing hotel technology, has announced the closure of an $80 million Series D funding round. The investment, led by Brighton Park Capital with participation from existing investors including Insight Partners, F-Prime Capital, Thayer Ventures, Y-Combinator, and Commerce Ventures, will propel Canary's global expansion and cement its position as a leader in the hospitality AI sector [1].

This latest funding follows a $50 million Series C raise a year ago, marking a significant milestone in Canary's growth trajectory. The company has seen substantial growth, with major partnerships with industry giants such as Best Western, Aimbridge Hospitality, Marriott, Wyndham, and TUI Hotels & Resorts [1]. Additionally, Canary has introduced innovative AI products like AI Voice and Webchat, reflecting its commitment to cutting-edge technology [1].

The funding will be used to accelerate Canary's expansion, enabling the company to support more hotels and enhance its AI solutions. Canary's platform, which supports over 20,000 hotels in over 100 countries, aims to transform the guest journey from pre-booking to checkout by modernizing hotel operations [1].

Harman Singh Narula, CEO and Co-founder of Canary, stated, "The hospitality industry is entering a new era powered by AI, and we're proud to be at the forefront of that transformation. This funding will help us scale our solutions and deliver better guest experiences at a larger scale" [1].

Kevin Magan, Partner at Brighton Park Capital, added, "Canary's scale and growth within the travel and hospitality sector are truly unprecedented. We're thrilled to partner with Harman and SJ as they accelerate their momentum and solidify their position as a category leader" [1].

Canary Technologies, founded in 2018 by Harman Singh Narula and Satjot "SJ" Sawhney, has consistently been recognized for its innovative solutions, earning the title of the #1 Guest Experience Platform by HotelTechReport and recognition from Deloitte and Fast Company [1].

References:
[1] https://www.prnewswire.com/news-releases/canary-technologies-raises-80m-to-solidify-its-position-as-the-hospitality-ai-leader-and-accelerate-global-reach-302480574.html